Senior Director, Network Planning
DHLWhat makes DHL great? Our People! We know each employee’s individual contributions make us the #1 Express Delivery and Logistics Company in the world. DHL Express is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our corporate culture is about personal commitment – to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives. DHL Express is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our corporate culture is about personal commitment – to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives. Start YOUR career with DHL today… As the Sr Director of Network Planning, you will lead a highly trained team of Certified International Managers and professionals in the Network Planning Group who are ultimately responsible to design, plan, implement, and optimize Air and Road Network throughout the Americas. The Network is designed to connect our customer shipments on time and operates within a 24/7 environment. The key responsibility of the role is to ensure we have a highly motivated team who are executing the FOCUS strategy. This is measured through our key performance indicators around safety, engagement, service, quality and efficiency. CVG is home to one of the 3 Global Hubs, and is integral to the Americas Network as well as connecting the Globe with our dedicated Intercontinental fleet. The leader in this role will be responsible for developing business plans for our people, the Network, our customers and our airline partners. Duties and Responsibilities Strategic Vision Supports future thinking around the health, safety and well-being of DHL team members Provides strategic direction to the development of Americas Air Network, ensuring that global and regional business objectives are met Contribute to the overall strategic direction and management of the Network and Hubs operational strategy (short and long term) and policies within overall regional DHL context, in terms of door-to-door profitability, service quality and cost performance Lead regular cross-functional business reviews and formulate programs that support the agreed upon strategies Propose changes and enhancements to the America’s network in standard format for Network Change Request and Business Case Analysis Enable the achievement of service performance that meets or exceeds network and customer expectations and differentiates DHL from the competitors Embraces innovation and the advances in systems and technology, to enhance service, cost position and productivity Align internal and external teams to ensure successful plans and operations from Country Ops Mgmt including commercial, Int’l trade affairs compliance, engineering, Human Resources, IT, etc. Liaise closely and actively with countries in improving service performance or providing tailored service to Global accounts to accept Aviation solutions and changes where there may be little interest in cooperating and participating Provide timely reporting and Data Analytics that help shape the direction of Aviation within the Americas and help build a truly Global Network Timely communication of service improvements and operations changes to the Network and Regional Office External Relationship Management Represents DHL with the various Airline partners ensuring timely feedback is given to drive efficiencies Represents DHL with Industry Groups, Government and Regulatory bodies, local business and government l…