Senior Director, Inventory

Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well®. At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong. Reports to: VP, Finance, Enterprise Business Services (EBS) Role Mandate The Senior Director, Retail Inventory provides enterprise leadership and strategic direction for Inventory, with accountability for the integrity and accuracy of one of the organization’s largest assets, operational performance, controls, stakeholder experience and the continued transformation of Retail Inventory. The role leads the enterprise Retail Physical Inventory program across Corporate, Franchise and Associate locations, with accountability for the planning, execution, governance and analysis of physical inventory counts. The role ensures the accuracy of inventory quantities and dollar values, provides insight into inventory results and identifies opportunities to strengthen inventory management and operational performance. A key component of the role is the governance and oversight of third-party service providers, ensuring clear accountability for service delivery, count quality, operational performance, compliance and continuous improvement. The Senior Director will also lead the evolution of Inventory from an enterprise perspective, building a more standardized, automated, insight-driven and scalable operating model while strengthening partnerships across Store Operations, Finance, Technology, Loss Prevention and other enterprise functions. Key Accountabilities Enterprise Leadership & Strategy Set the strategic direction and multi-year roadmap for Retail Inventory, aligned with EBS, Finance Transformation and enterprise priorities. Establish enterprise Retail Inventory outcomes and performance expectations that drive inventory accuracy, financial integrity, operational effectiveness and accountability across the portfolio. Drive an enterprise approach to Retail Inventory by simplifying and standardizing processes across banners, store formats and locations. Shape the evolution of Retail Inventory capabilities and the operating model in response to changing business requirements, operational needs and technology opportunities. Challenge existing ways of working and align leaders around opportunities that improve financial, operational, store and colleague outcomes. Third-Party Operations & Governance Provide strategic oversight of third-party service delivery supporting Retail Physical Inventory, ensuring provider capabilities and performance support inventory accuracy, operational requirements and business priorities. Ensure effective application of enterprise third-party governance standards, with clear accountability for service performance, count quality, risk, controls and escalation. Lead senior-level engagement and escalation for material provider performance, capacity, control or capability issues affecting the Retail Physical Inventory program. Hold internal leaders and service providers accountable for addressing systemic performance gaps and implementing sustainable corrective actions. Ensure third-party delivery evolves in alignment with the Retail Inventory transformation roadmap and future operating-model requirements. Risk, Controls & Financial Governance Maintain accountability for a strong financial control, risk and governance environment across Retail Inventory, including internally managed and outsourced activities. Ensure appropriate controls are in place to…

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