Senior Director - Distribution

Convoy of Hope considers all team members to be ministers of the Gospel. Employment at Convoy of Hope is viewed as a calling from God to serve others through our faith and core values. As part of this calling, team members may be asked to pray with or provide spiritual care to fellow employees, donors, guests, or others we serve. Every team member is expected to model Christ-like character and to integrate their faith into their work and interactions. Ministry Function: The Senior Director - Distribution supports the ministry of Convoy of Hope (COH) by providing executive leadership and strategic direction for all domestic and international distribution operations, warehouse operations, and product movement through the Supply Chain. This position develops and executes distribution strategies that ensure humanitarian resources are delivered efficiently, responsibly, and with exceptional stewardship in support of Convoy of Hope’s ministry initiatives. Essential Duties and Responsibilities: Provides leadership and strategic direction for all Distribution operations supporting Convoy of Hope’s domestic and international ministry initiatives. Develops and executes long-term distribution strategies aligned with the organization’s strategic plan and anticipated ministry growth. Partners with the Senior Vice President – Supply Chain to establish departmental vision, annual objectives, key performance indicators, and operational priorities. Serves as a member of the Supply Chain Leadership Team participating in enterprise planning and organizational decision-making. Develops and oversees distribution strategies supporting all Convoy of Hope ministry initiatives. Provides oversight of warehouse operations and partner agency distribution. Establishes departmental performance metrics and monitor organizational KPIs. Collaborates with Procurement and Inventory leadership to optimize Supply Chain performance. Develops and manages the annual Distribution operating budget. Leads, mentors, develops, and evaluates Distribution leadership. Builds high-performing leadership teams through coaching and succession planning. Collaborates across working groups to accomplish organizational objectives. Prepares executive reports and recommendations for senior leadership. Oversees and maintains the OSHA/FDA/USDA compliance for Convoy of Hope and the World Distribution Center in collaboration with the Vice President – Administration. Fulfills all other duties as assigned. Required Knowledge, Skills, and Abilities: Seven years’ experience in management of processes, product, inventory, or people is required. A bachelor’s degree in business or a related field is preferred; a high school diploma or equivalent is required. Seven years of people leadership or management is required. Solid knowledge of industry standards in inventory management is required. Experience with Warehouse Management Systems is preferred. Excellent phone skills with strong interpersonal communication and relational skills is required. Displays ability to positively contribute to team projects, cooperate with team members, and assist supervisors in planning and evaluation. Exhibits proven leadership and motivational skills and the ability to independently make decisions. Displays excellent written communication skills for creating, editing, and proofreading correspondence. Ability and willingness to travel domestically and internationally as required on an infrequent basis. Strong organizational skills with detail orientation and follow through is required. Displays ability to multi-task, solve problems, and manage deadlines. Exhibit demonstrated skills in sound judgment, compliance, relationship-building, organization/structure and development of process. Exhibits strong Mac or PC proficiency and working knowledge of Google Workspace and Microsoft Office, with the ability to quickly learn other COH systems as needed. Possesses the ability to m…

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