Senior Director, Compliance & Vendor Support

Senior Director, Compliance & Vendor Support NYC HOUSING AUTHORITY Posted on 10/19/2026 Full-time Location MANHATTAN Exam may be required Department Compliance and Vendor Support Salary range: $140,000.00 – $155,000.00 Save Job Description The New York City Housing Authority (NYCHA) is the nation’s oldest and largest public housing authority with more than 177,000 apartments, and responsibility for administering a citywide Section 8 leased housing program that serves over 150,000 additional tenants. NYCHA’s mission is to provide quality housing for New Yorkers that is sustainable, inclusive, and safe, while fostering opportunities for economic mobility. Reporting to the Chief Procurement Officer (CPO) in the Procurement Department, the Senior Director (SD) of Compliance and Vendor Support will lead a newly established unit responsible for strengthening visibility, efficiency, accountability, and vendor engagement across NYCHA’s procurement ecosystem. The SD will oversee two major operational groups: Training and Property Customer Support and Vendor Development and Support; both work to ensure that NYCHA staff and vendors receive consistent guidance, resources, and support throughout the procurement lifecycle and manage communications, outreach, and vendor compliance of HUD Section 3 laws and rules. The SD will direct research, analysis, and strategic initiatives related to public procurement, strategic sourcing, technology adoption, vendor engagement, and other areas assigned. The SD will also identify best practices, conduct statistical and operational analyses, and recommend solutions to improve procurement performance and compliance. The SD is responsible for designing and implementing policies, tools, and practices to measure, track, and manage vendor performance, ensuring NYCHA’s procurement decisions are data driven, transparent, and aligned with agency goals. Duties include, but are not limited to: Lead and develop a team that advances NYCHA’s mission by ensuring effective and efficient procurement of goods and services while supporting sustainability, compliance, Section 3, and vendor engagement initiatives. Oversee internal operations to strengthen vendor relationships, maximize agency performance, and support NYCHA’s financial goals. Provide leadership in developing and managing strategic sourcing, innovative procurement methods, contract management, and Pre Qualified Lists (PQLs). Collaborate within the Procurement Department and with other NYCHA departments to identify opportunities for contract consolidation, intergovernmental contracting, and develop robust catalog of centrally available contracts. Gather and analyze cross functional performance data, prepare statistical analyses, and recommend operational improvements. Oversee training and development for managers on procurement processes and related systems. Liaise with the Performance Management team in the CAO’s office to develop, organize, and track performance management metrics for the Procurement team. Lead the continuous expansion of Section 3 policies and programs, incorporate contract goals, develop monitoring and tracking processes for vendor compliance, and ensure NYCHA’s Section 3 goals are met. Increase engagement and participation in NYCHA’s vendor pool, including NYC agencies trade industries, and Section 3 businesses. Attend and coordinate Section 3 events and facilitate NYCHA’s mentorship and workforce development programs. Oversee preparation of Section 3 program metrics and other regular and ad hoc reports. Serve as a resource to internal and external stakeholders on Section 3 requirements, progress, reporting needs, and related compliance and support inquiries. Provide responsive, high-quality support to vendors by addressing questions, clarifying requirements, and resolving issues to improve vendor readiness and participation. Monitor project progress, deliverables, dependenc…

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