Senior Demand Planner - Consumer

Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin, we are in shapes our lives, we are advancing dermatology for every skin story. We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee. At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact. Job Title: Senior Demand Planner, Consumer Job Location: Miami, FL The Opportunity The Senior Demand Planner, Consumer, partners closely with Operations, Sales, Marketing, Analytics, Trade, Finance, and Product Lifecycle teams to ensure monthly forecast alignment and timely updates in Cloud Suite. Owns SKU‑level demand forecasting for certain consumer customers and presents insights in Demand Review forums, supported by KPI reporting, variance analysis, and actionable improvement plans. Key Responsibilities Develops and maintains the Consensus Demand Plan for all SKUs of assigned Consumer accounts by using appropriate customer-level sales and inventory information, promotional data, distribution information, statistical forecasts, and business assumptions. Collaborates with the Sales team monthly for forecast alignment and presents key insights, risks, opportunities, and recommendations in Demand alignment meetings. Analyzes retailer POS and customer shipped sales data to actively identify exceptional or un-forecasted activities. Drives fast, appropriate actions to minimize the impact of deviations from the Demand Plan and communicates these actions and business impacts to stakeholders. Works closely with partners at collaborative accounts and brokers to evaluate inventory levels, distribution changes, promotional activity, and display needs and concerns, and determines and communicates recommendations and courses of action. Coordinates projects, including new product launches and lifecycle changes, across many levels of the organization including US Marketing, Analytics, Sales, Trade, Finance, IT, Supply Chain, Manufacturing Operations, and Global Supply Chain. Improves forecast accuracy and drives out systematic forecast bias through detailed analyses of past performance. Consistently tracks forecast errors and root causes, identifies key drivers, and develops corrective actions to improve future forecast performance. Monitors essential KPIs, such as COF, Lost Sales, demand plan forecast accuracy and bias, vendor and customer performance, and stock in trade. Develops and executes corrective actions when outside of established boundaries and proactively identifies material demand risks and opportunities. Utilizes demand planning systems and exception-based analytics to identify and prioritize material forecast deviations, risks, and opportunities, focusing planning activities on the highest-impact issues. Participates in the company S&OP p…

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