Senior D365 EDI Integration Analyst

Every order, shipment, inventory update, and invoice that moves between Backyard Products and our retail trading partners travels through the integrations this role owns. We are looking for a Senior D365 EDI Integration Analyst to keep that flow reliable and make it better: connecting Microsoft Dynamics 365 Finance and Operations, TrueCommerce, our retail partners, and the business systems around them. You will join us at an exciting moment, with a major D365 rollout underway, and your work will be central to cutover, stabilization, and the improvements that follow. This is a hands-on senior role. You will investigate issues yourself, follow them to root cause, implement the fix, and document what you learned. You will also inherit a set of Python-based utilities our team built to automate recurring EDI work, and we will look to you to understand, maintain, and extend them. We are enthusiastic adopters of modern tools here, including AI-assisted development and analysis: we care less about whether you have used every tool on our list and more about whether you are the kind of person who can figure anything out with the resources available today. You will work alongside experienced EDI and business-systems colleagues, and part of the senior responsibility here is making knowledge shared rather than siloed: clear documentation, trained backups, and runbooks that let the whole team support what you build. What You Will Do D365 integration: Own integrations into and out of D365 F&O across sales order processing, inventory, warehouse and fulfillment, shipping, and invoicing. Translate business requirements into field mappings, transformation rules, and validation logic that reflect D365 processes and master data. D365 integration: Troubleshoot data entity, import/export, batch-processing, and validation errors; determine whether failures originate in source data, middleware, configuration, or custom code, and drive the correction. Validate cross-references, units of measure, pricing, addresses, sites, warehouses, and legal-entity context so transactions land right the first time. TrueCommerce & EDI: Serve as the internal owner for TrueCommerce operations and D365 connectivity: mapping changes, trading partner onboarding from requirements through certification and production, and vendor follow-through. Support core ANSI X12 transactions (850, 855, 856, 810, plus 846, 860, and 997/999 as partners require). TrueCommerce & EDI: Resolve rejected transactions, missing acknowledgments, ASN and label discrepancies, and missing or duplicate orders. Reconcile partner and integration records against D365 to reduce delays and integration-related chargebacks. Partner compliance & relationships: Own the business side of our trading partner connections, not just the maps: keep us compliant with each partner’s routing guides and EDI requirements as they evolve, monitor partner scorecards and chargeback activity, support chargeback prevention and disputes with transaction evidence, and continuously improve the processes between us and each partner. Manage day-to-day vendor and partner relationships, escalations, and requirement changes with professionalism. APIs & improvement: Configure, test, and troubleshoot REST API and file-based integrations (JSON, XML, OData, authentication, Postman and similar tools). Build monitoring, alerting, reconciliation, controlled retries, and duplicate prevention so problems surface before the business feels them. Automation & tooling: Maintain and extend our Python-based integration utilities and automations; bring them under solid documentation and version control, and improve them where you see the opportunity. AI-assisted development is welcome here. Delivery: Lead integration testing for D365 rollouts, updates, and enhancements, including complete order-to-invoice scenarios, cutover support, and post-go-live stabilization. Support coexistence with our legacy ERP during the transition period. Ownership & d…

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