Senior Business Process Analyst - P2P
WingstopWHO WE ARE We’re not in the wing business. We’re in the flavor business. It’s been our mission to Serve the World Flavor since we first opened in 1994, and we’re just getting started. 1997 saw the opening of our first brand partner operated Wingstop location, and by 2002 we had served the world one billion wings. It’s flavor that defines us and has made Wingstop one of the fastest growing brands in the restaurant industry. Above all else – our success is largely due to our people and our core values, or what we call The Wingstop Way of being entrepreneurial, service-minded, fun, and authentic. We believe having a strong people foundation centered on these collective values creates a crave-worthy culture and talented team, as well as ensures our brand is poised for accelerated growth. We all win together. WHAT WE’LL NEED Own day-to-day Procure-to-Pay execution in Oracle Fusion: requisition review, PO creation and issuance, change orders and amendments, and order confirmation. Coordinate supplier onboarding and maintenance (vendor master data, compliance documentation, payment terms) in line with internal controls. Partner closely with Accounts Payable to resolve invoice holds and match exceptions, reduce after-the-fact POs, and improve end-to-end P2P compliance. Drive adoption of Oracle P2P processes by building/revising SOPs, job aids and training, and serving as super user and first point of contact for requesters and approvers. Gather business requirements, document process changes, and support UAT for Oracle quarterly updates and configuration enhancements alongside IT and Finance. Build and maintain Power BI reporting and scorecards on P2P KPIs (PO compliance, cycle time, invoice exceptions, supplier performance) to show trends and improvement opportunities. Use data and AI-enabled tools to find process gaps and recommend improvements to stakeholders. Partner with Category Managers, Supply Chain, Finance, AP, IT and suppliers to resolve issues and keep processes consistent. WHAT YOU’LL NEED Bachelor's degree in Business, Supply Chain, Finance, Accounting or a related field, or equivalent experience. 2–5+ years of experience in procurement, P2P, AP or supply chain; Restaurant/QSR, foodservice or CPG a plus. Hands-on experience with Oracle Fusion P2P (Purchasing, Supplier Management, Self-Service Procurement) or a comparable ERP. Working knowledge of P2P controls, including 3-way match, approval workflows and segregation of duties. Experience training end users, documenting processes, or supporting system testing/UAT. Strong skills in Excel and Power BI, and familiarity with AI-enabled tools. Able to influence and build relationships across teams without direct authority. Clear communicator who can turn system and process details into practical guidance for non-technical users. Organized self-starter who takes ownership in a fast-paced environment. WHO YOU ARE No job is too small. You recognize that the real work happens in the restaurants, and everything we do should support their success. You stay humble, roll up your sleeves, and always look for ways to help. You learn from others and contribute wherever you can. You care deeply about doing great work and driving results. You’re curious, ask questions, and seek out opportunities to improve. You don’t just point out problems—you bring solutions, ideas, and perspectives that move the team forward. You take full responsibility for your work and see things through to completion. You aren’t afraid to fail because you know that failure is a part of learning and growth. You take action, move fast, and keep pushing forward. You lead with empathy, respect, and emotional intelligence. You collaborate effectively, fostering a culture of trust and constructive feedback. You understand the importance of teamwork and ensure that your actions build others up rather than break them down. You push yourself and o…