Senior Business Operations Specialist - IT (DOT/GO/BUS SUP #80232)
State of New MexicoPosting Details The IT Business Operations Unit provides business administration support for the IT Division, including financial management, accounts payable, procurement, contracts, fixed assets, inventory, reporting, human resource administration, and related administrative and financial operations necessary to support the NMDOT employees and agency operations throughout New Mexico. As a valued new employee to NMDOT, you may be eligible to receive three (3) days of Administrative Leave upon your start date. This is applicable to external hires not within the State of New Mexico Government. Interviews are anticipated to be conducted within two weeks of closing date. Why does the job exist? This position is part of the IT Business Operations Unit within the Information Technology Division of the New Mexico Department of Transportation (NMDOT). The position provides financial, accounts payable, procurement, purchasing, contracts, fixed assets, inventory, human resource administration, reporting, records management, and general administrative support for IT operations. The position performs assigned transactions via SHARE and other information's systems, researches and reconciles information, maintains accurate records, coordinates with internal and external customers, and provides operational support to the Business Operations Supervisor to ensure effective and efficient IT business operations. How does it get done? The primary responsibilities of this position will include: Performs financial and accounting activities, including reviewing, verifying/auditing, researching, reconciling, and processing invoices, payment vouchers, accounts payable transactions, and other financial transactions through SHARE and applicable NMDOT systems. Supports procurement, purchasing, and contract activities by assisting with purchase orders, procurement documentation, vendor transactions, contracts, and related tracking and coordination. Manages and maintains fixed-asset and inventory information, including asset transactions, inventory activities, transfers, reconciliation, yearly asset certification, accountability, and disposal in accordance with NMDOT procedures. Provides Human Resources and administrative business-office support, including assigned staffing, recruitment, on-boarding/off-boarding, personnel documentation, records management, and other administrative processes while maintaining confidentiality. Conducts research and analysis and resolves problems involving financial, procurement, asset, HR, and operational matters; identifies discrepancies, researches solutions, and escalates matters requiring supervisory or specialized review. Develops and maintains reports and business-office tracking tools using SHARE, Excel, pivot tables, spreadsheets, and other systems to monitor transactions, assets, financial activity, staffing, and operational requirements. Coordinates and communicates across business functions with IT management, Accounting, Procurement, Human Resources, vendors, and NMDOT personnel; provides accurate information and operational support to the Business Operations Supervisor and may serve as a lead resource for assigned projects without formal supervisory authority. Works independently using specialized expertise in business operations and may be responsible for training and cross-training staff in accounting, procurement, assets, human resources, budgeting, administrative support, and other business-office functions. Facilitates knowledge transfer and provides guidance to ensure continuity of operations, adequate staff coverage, and consistent application of policies, procedures, and applicable requirements. Who are the customers? Provides business operations support to agency leadership, division and program managers, supervisors, employees, program areas, vendors, internal business units, and other external customers. Supports accounting, budgeting, procurement, human resources, assets, administrative operations,…