Senior Business Development Manager - Airport & Airline Lounges (NAM)
SITA Switzerland SarlOverview: WELCOME TO SITA At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry. You’ll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. Here, we feel empowered, supported, and inspired to grow. Are you ready to love your job? The adventure begins right here, with you, at SITA. ABOUT THE ROLE & TEAM The Job holder will be a experienced and commercially driven Business Development Senior Manager to accelerate the growth of CCM's premium lounge furnishings and interior solutions business across North America. Following SITA's acquisition of CCM, we are expanding our ability to support airports, airlines, and lounge operators with premium furnishings, custom millwork, and integrated interior solutions that elevate the passenger experience. This role is for an established industry professional with a proven track record in airport furniture, premium commercial interiors, hospitality furnishings, or airport lounge development . The role holder brings an existing network of decision-makers across airlines, airports, independent lounge operators, and the architecture and design community, as well as relevant airport construction, project management, FF&E, and procurement stakeholders. This is a hands-on, market-facing business development role focused on identifying opportunities, building relationships, influencing project specifications, and converting opportunities into profitable new business across CCM's airport interiors and lounge portfolio. The role requires a proven business developer who understands how projects originate, who influences purchasing decisions, and how to position CCM before formal procurement begins. WHAT YOU WILL DO Business Development & Market Expansion Develop and execute a North American business development strategy for CCM's airport and airline lounge portfolio. Identify and pursue new business opportunities with major airlines, airports, independent lounge operators, and other premium passenger experience providers. Leverage established industry relationships to gain early visibility into lounge development, renovation, and modernization projects. Build and maintain a qualified pipeline of opportunities, from initial concept and specification through contract award. Develop strategic relationships with key decision-makers responsible for lounge development, design, procurement, and capital investment, including airport and airline owners, lounge operators, architects, interior designers, consultants, owners' representatives, FF&E/procurement firms, CMARs, general contractors, and other project influencers. Market Development & Project Intelligence Identify major airport terminal, airline lounge, and passenger environment programs during planning, design, and pre-construction. Build opportunity-specific stakeholder maps identifying project owners, operators, architects, designers, consultants, construction managers, contractors, procurement stakeholders, and purchasing influencers. Develop early-stage pursuit strategies designed to position CCM before specifications and procurement strategies are finalized. Maintain visibility into relevant airport capital improvement programs, airline investment programs, lounge development initiatives, and terminal renovation or expansion projects across North America. Translate project intelligence into qualified opportunities and coordinated pursuit strategies with SITA airport and airline account teams. Customer & Industry Engagement Establish CCM as a preferred partner for premium lounge furnishings, custom millwork, and integrated interior solutions. Build strong relationships with airline real estate, airport development, l…