Senior Billing Specialist
DSVIf you are a current DSV employee and interested in a position in another country,please contact your Human Resource representative to discuss the process and requirements of applying. Job area: Billing DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at www.dsv.com Location: Seattle, WA Division: Air & Sea US Job Posting Title: Senior Billing Specialist Time Type: Full Time Summary As a Senior Billing Specialist at DSV, you will oversee the billing process, ensuring accuracy, timeliness, and compliance with company policies and procedures. Your role involves managing billing operations, resolving complex billing issues, and providing leadership and support to the billing team. Duties and Responsibilities Manage the end-to-end billing process, including invoicing, billing adjustments, and credit memos. Ensure accuracy and completeness of billing data, including rates, charges, and contract terms. Analyze billing data and reports to identify discrepancies, trends, and opportunities for process improvement. Conduct regular audits to validate billing accuracy and compliance with contractual agreements. Oversee the administration and maintenance of billing systems and software, ensuring functionality and data integrity. Serve as a primary point of contact for billing inquiries and escalations from internal and external stakeholders. Communicate billing policies, procedures, and requirements to customers and internal teams as needed. Investigate and resolve complex billing issues, discrepancies, and disputes in a timely and efficient manner. Collaborate with cross-functional teams, including finance, operations, and customer service, to address billing-related challenges. Identify opportunities to streamline billing processes to improve efficiency and reduce errors. Implement best practices and standards for billing operations to enhance accuracy and effectiveness. Provide training and support to junior billing staff on billing processes, systems, and procedures. Mentor and coach team members to foster professional growth and development. Prepare regular billing reports, metrics, and analysis for management review. Provide insights and recommendations based on billing data to support decision-making and strategic planning. Educational background / Work experience Minimum of 3-5 years of experience in billing or accounts receivable roles. Skills & Competencies Strong understanding of billing principles, practices, and procedures. Proficiency in billing systems and software (e.g., SAP, Oracle, QuickBooks). Excellent analytical and problem-solving skills. Attention to detail and accuracy in data entry and analysis. Effective communication and interpersonal skills. Function / Market & Industry Knowledge / Business Acumen / Processes Preferred Qualifications Experience in the transportation and logistics industry, with knowledge of freight billing processes and regulations. Certification in billing or accounts receivable management (e.g., Certified Billing and Coding Specialist, Certified Revenue Cycle Specialist). Language skills Fluent in English (oral and written) Computer Literacy Proficient in Microsoft Office suite (Word, Excel, PowerPoint, Outlook). Familiarity with billing systems and software for invoice generation, reconciliation, and reporting. At Will Employment DSV Air & Sea Inc. employees are hired for an undefined period of time as &ldqu…