Senior Associate, HR Business Partner
WayfairThis position is a hybrid in-office role that works out of our Headquarters in Boston, MA (this role is not a virtual / remote position). Monday to Thursday in office / Friday WFH. Who We Are Our mission as a Global Talent Management organization is to support our people as individuals, members of teams, and as part of Wayfair. We seek to enhance productivity and retention by promoting employee welfare and inclusion, fostering collaboration and innovation, and driving employee professional growth - reflecting our commitment to our key business drivers, our customers, and our shareholders. As an Associate HR Business Partner within the Talent Management Team, you will impact the lives of every Wayfair team member through your high level of knowledge of the business within your remit. You will also partner with managers to guide and coach them on concerns and inquiries, as well as train them on policies, benefits, and conduct so that they can help their associates with day to day questions. Engaging and managing talent relations, spotting trends and driving change as a result of that analysis will also be key to your success in continuing to make Wayfair a "best place to work!" This role will be instrumental working cross functionally to establish and drive the culture of the departments. What You'll Do Support the employee lifecycle for the Corporate Supply Chain and Stores work groups (approximately 350 Headcount) who primarily sit in the Boston corporate office, to include onboarding, performance development, performance management, and offboarding. You will also execute projects and cyclical programs, monitor compliance, and provide the business with tools, data, and consultancy to enable their success. * Employee Life Cycle Support: participate and support Onboarding Programs, provide tools and guidance to managers on expectation setting and performance management, conduct Stay and Exit interviews to gather feedback and flag trends. * Engage in the onboarding experience for People Leaders and the Campus Hire Onboarding program * Socialize existing tools, coaching leaders on usage * Set up interviews to collect insight, recording in tracker, * Support execution of cyclical Talent programming: Performance Review Cycle, Compensation Cycle, Talent Planning, Campus Hiring & Onboarding, and Engagement Survey. Serve as a subject matter expert to field questions, provide data, propose solutions, flag inequities, draft communications, provide education etc. * Generate TP data and materials, participate in discussions, provide recommendations and recaps. * Support Perf Cycle planning: audit / correct data with managers to ensure streamlined processing of workday tasks, create and schedule Calibration cohorts, support calibration sessions ensuring bias-free discussion and answer questions. Facilitate training, hold mock calibrations, etc. Conduct outreach to managers post cycle to address poor performers. * Support Campus Hiring Program: understanding department staffing strategy, providing costs to leaders, capturing approvals, and liaising with Campus TA on needs and feedback. Educate managers on responsibilities and expectations for managing campus hires, participate in calibration sessions to ensure we extend offers to high potentials * Ensure data accuracy prior to Voice survey launch, encourage and monitor participation, analyze results with the use of AI, generate presentations leaders can use for All Hands, provide Action Plan recommendations * Provide consultancy to Managers on performance management activities to recommend strategy to improve underperformance, enabling their appropriate decision-making, and coaching them on messaging and documentation. Ensure fairness, consistency, and compliance while considering the bigger picture as well as the employee experience. * Help managers determine appropriate path forward to improve under performers * Review performance documentation they craft * Devise offboarding strategy to p…