Senior Analyst, Supply Chain Systems - Indianapolis, IN
GXO Logistics Supply Chain, Inc.Position Overview
Logistics at full potential. At GXO Logistics Supply Chain, Inc., we're constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. A positive work environment creates happy employees, which boosts productivity and dedication. On our team, you'll have the support to excel at work and the resources to build a career you c
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an be proud of.
GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world, helping customers manage their goods efficiently. We are proud to be an Equal Opportunity/Affirmative Action employer. GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies. Applicants receiving a conditional offer of employment may be required to pass a pre-employment drug test.
Key Responsibilities
• Provide day-to-day technical support for warehouse management systems and automation control systems.
• Identify potential issues, recommend solutions, escalate appropriately, and seek guidance from internal or external experts.
• Design and implement WMS/OM/B2B system solutions including process/system design, setup, configuration, user training, testing, go-live support, and continuous improvement.
• Lead focus groups and workshops through all phases of the SDLC to clarify requirements, articulate business processes, and develop business requirement documents aligning with strategic supply chain initiatives.
• Analyze customer and business partner requirements to effectively implement and support inbound, outbound, internal warehouse processes, and transportation systems.
• Participate in integration meetings with clients to determine system requirements, integration mapping, and product configuration.
• Translate client and business requirements into system requirements, technical specifications, and logical data mappings for integrations.
• Collaborate with technical subject matter experts to develop detailed technical process flows, architecture, integration requirements, and decision points for the WMS solution.
Required Qualifications
• Bachelor's degree or equivalent related work or military experience.
• 2 years of experience in 3PL or MIS, or an equivalent combination of education and experience including WMS Implementation.
• Flexibility to work a variable schedule, including planned or unplanned overtime and weekends as needed.
• Understanding of warehouse processes from receiving to shipping; familiarity with automation systems (e.g., Picking Bots, GTP, Pick To Light, ASRS, Robotic Arms, Unit Sorter, Shipping, Conveyor) and peripheral devices (RF, printers, etc.).
• Experience with WMS configuration, implementation, and support in a distribution center environment, including familiarity with RF systems and equipment.
• Advanced knowledge of SQL, databases, Tableau/PowerBI, or Alteryx, MS Access or similar tools.