Selections Coordinator
Eagleview ConstructionEagleview Construction | Kitchener-Waterloo, Ontario Role Overview: The Selections Coordinator is responsible for guiding Eagleview clients through the final material and finish selection process for their renovation projects. This role combines client service, design coordination, organization and decision-making. The Selections Coordinator helps clients navigate choices, provides clear recommendations, coordinates with suppliers and the Eagleview team, and ensures all selections are finalized accurately and on time. A key measure of success in this role is the ability to drive decisions forward. Our clients are often making dozens of decisions during a renovation. The Selections Coordinator creates clarity, narrows options and keeps the process moving so selections do not impact estimating, procurement or construction schedules. Key Responsibilities: 1. Client SelectionsGuide clients through the selection and finalization of project materials and finishes, including: Millwork, cabinetry and hardware Countertops Tile and grout Flooring Plumbing fixtures Fireplaces Interior doors and hardware Trim and interior finishes Paint colours Lighting and decorative fixtures Other project-specific finishes and materials 2. Decision Management• Lead clients through the selections process with confidence and professionalism. Help clients narrow options rather than simply presenting choices. Provide recommendations based on design intent, budget, availability and constructability. Clearly communicate selection deadlines and the impact of delayed decisions. Follow up consistently and proactively to ensure decisions are made on schedule. Identify when a client is struggling to make a decision and provide a clear path forward. Escalate budget, design or schedule concerns before they impact the project. 3. Showroom & Supplier Coordination• Schedule and attend client showroom appointments as required. Prepare clients ahead of appointments so meetings are focused and productive. Coordinate with Eagleview's preferred suppliers and trade partners. Obtain product information, pricing, lead times, samples and specifications. Confirm selected products are available and appropriate for the project. Coordinate samples and final approvals. 4. Documentation & Project Coordination• Maintain accurate and up-to-date selection documentation for every project in Buildertrend, including tasks, selection cards, client approvals, deadlines and supporting documentation. Ensure all selections include complete product information, including manufacturer, product name, colour, size, finish, specifications and other relevant details. Maintain and update Eagleview's Schedule of Finishes, ensuring it aligns with approved selections in Buildertrend. Communicate finalized selections and any changes to Design, Estimating, Procurement, Project Management and Site teams. Track all outstanding selections, client decisions and upcoming deadlines, proactively following up to keep projects on schedule. Identify long-lead items early and drive decisions and approvals to protect procurement and construction timelines. Ensure client approvals are properly documented before products are ordered or work proceeds. Support procurement, ordering and delivery coordination as required. Flag selection conflicts, budget concerns, availability issues or potential schedule impacts early and work with the appropriate team member to resolve them. Ensure selection information is complete, accurate and construction-ready before handoff to the Production team. What Success Looks Like: A successful Selections Coordinator: Keeps clients ahead of their selection deadlines. Confidently drives decisions while maintaining a positive client experience. Comes to clients with solutions and recommendations, not just questions. Maintains highly accurate and complete project documentation. Understands the relationship between design, budget, procurement and construction. Identifies issues early rather than r…