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Security Operations Center Dispatcher

Allina Health
13 hours ago
Full-time
On-site
Minneapolis, MN, United States
$24.62 - $33.74 USD hourly
Indeed

Location Address: 2800 10th Ave Receiving Dock Minneapolis, MN 55407-1311 Date Posted: October 02, 2026 Department: 16008050 West Region Security Shift: Permanent Nights (United States of America) Shift Length: 8 hour shift Hours Per Week: 40 Union Contract: Non-Union-NCT Weekend Rotation: Occasional Job Summary: Allina Health is a not-for-profit health system that cares for individuals, families and communities throughout Minnesota and western Wisconsin. If you value putting patients first, consider a career at Allina Health. Our mission is to provide exceptional care as we prevent illness, restore health and provide comfort to all who entrust us with their care. This includes you and your loved ones. We are committed to providing whole person care, investing in your well-being, and enriching your career. Key Position Details: FTE 1.0 (80 hours per two week pay period) 8-hour permanent night shift (Tue - Sat 10:30p - 7a) Sun and Mon off Occasional weekends Job Description: Provides a safe and secure environment by managing emergency and non-emergency calls. Observes cameras and monitors alarms and radio networks. Initiates communications for urgent and evolving crises and emergency situations. Principle Responsibilities Manages requests for security and emergency services. Monitors and answers phones, radios, intercoms, and other communication tools. Prioritizes calls for service based on urgency and criticality and initiates appropriate action. Gathers detailed information from caller. Records all officer activities via case/incident management systems. Sends urgent communications using tools such as mass notification system, electronic and overhead paging systems. Monitors the safety and security of the physical environment. Uses systems to support a safe and secure environment to include access control, panic/duress, infant protection, security video, weather radios and utility/fire alarm systems. Receives and processes badge access change requests. Performs preventative maintenance checks, identifies discrepancies and escalates per procedure and process. Maintains readiness to identify, assess, report, and respond to safety and security concerns in accordance with established procedures. Other duties as assigned. Preferred Qualifications Associate's or Vocational degree in general studies 0 to 2 years working in dispatch or call center, Security Operations Center, or related function - May be required to travel between sites Physical Demands Sedentary: Lifting weight up to 10 lbs. occasionally, negligible weight frequently Pay Range Pay Range: $24.62 to $33.74 per hour The pay described reflects the base hiring pay range. Your starting rate would depend on a variety of factors including, but not limited to, your experience, education, and the union agreement (if applicable). Shift, weekend and/or other differentials may be available to increase your pay rate for certain shifts or work. Allina Health is committed to adhering with all applicable local, state and federal minimum wage requirements. Benefit Summary Allina Health believes the best way to provide safe and compassionate care for our patients is by nurturing the passion of those who care for them. That’s why we devote extraordinary resources to help you grow and thrive — not only as a professional but also as a whole person. When you join our team, you have access to a wealth of valuable employee benefits that support the total well-being — mind, body, spirit and community — of you and your family members. Allina Health is all in on your well-being. Because well-being means something different to everyone, our award-winning program provides you with the resources you need to help you navigate your personal journey. This includes well-being dollars, dedicated well-being navigators, and many programs, activities, articles, videos, personal coaching and tools to support you on your journey. We are focused on creating an inclusive workplace so …

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