Security Officer - Dispatcher

Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description As a Security Guard Full Time Alarm Signal Dispatcher in Richardson, TX , you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As a Dispatch professional at a commercial real estate location, you will coordinate communications, monitor alarm activity and access control systems, and support timely responses to security-related incidents. You will maintain clear records, assist visitors and personnel, and provide outstanding customer service while helping to deter incidents. Join Allied Universal’s agile, reliable, and innovative team, where a caring culture, teamwork, and integrity guide every interaction. Position Type: Full Time Pay Rate: $20.00 / Hour Job Schedule DayTimeMon10:00 PM - 06:00 AMTue10:00 PM - 06:00 AMWed10:00 PM - 06:00 AMThur10:00 PM - 06:00 AMSun10:00 PM - 06:00 AM What You'll Do Provide customer service to tenants, visitors, vendors, and staff by carrying out site-specific procedures, access protocols, and emergency response activities at a commercial real estate location. Receive, prioritize, document, and dispatch security-related calls for service, alarms, maintenance concerns, and other incidents to appropriate personnel. Monitor communication systems, cameras, access-control alerts, and building-related systems, escalating unusual activity and critical situations according to site procedures. Maintain accurate dispatch logs, incident reports, shift activity records, and related documentation in a timely manner. Respond to incidents and critical situations in a calm, professional, problem-solving manner while coordinating with on-site personnel and emergency responders as needed. Minimum Requirements Possess at least 1 year of security-related experience. Comfort using a computer or tablet is preferred. CPR/First Aid certification is preferred. Access control/badge experience is preferred. Alarm panel experience is preferred. Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles. Possess a high school diploma or equivalent. As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws. As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law. Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment. A valid driver’s license will be required for driving positions only. Why Join Us Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more. Career Growth: Get paid training and access to career growth opportunities. Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance. Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program. Closing Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com. If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resourc…

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