Security Dispatcher (Overnight)

This position is responsible for coordinating communication and rapid response across departments. Key responsibilities include managing high-volume calls, dispatching personnel via two-way radio, monitoring CCTV and fire alarm systems, maintaining accurate records, and communicating critical information during emergency and non-emergency situations. This role requires strong communication skills, technical aptitude, and sound decision-making to support public safety, guest services, and overall owner and guest satisfaction. COMPANY BENEFITS Matching 401K Growth & Developmental Opportunities Comprehensive Medical, Dental & Vision Benefits Employee Assistance Program Paid Time Off Travel Benefits, Discounts & FREE Vacations through our ClubGo Program Tuition Reimbursement & Continuing Education Courses ESSENTIAL DUTIES AND TASKS Answer phones and radio calls promptly and professionally & Dispatch information via two-way radios and phones by Prioritizing and coordinating calls for service and emergency response. Operate computer-aided dispatch systems & Monitor and direct personnel using radio, siren, and paging systems. Monitor fire alarms and security systems (CCTV, video analytics) & Provide emergency instructions over the phone Support first responders through real-time coordination. Maintain accurate records, logs, and dispatch reports, Record service requests, inventory, and other dispatch data. Follow up on owner/guest concerns, provide clerical assistance. Use computer systems to input and retrieve data. Patrol premises, Monitor and authorize entrance of vehicles or people in the property, Secure all exits and doors after end of operations. Performs miscellaneous job-related duties as assigned. EDUCATION High school degree or GED required Proficiency in Microsoft Office products Bilingual a plus but not required. CERTIFICATIONS & QUALIFICATIONS Obtain and maintain a current First Aid, CPR and AED certificate as required and render this medical attention when needed. Must Possess a current and Valid State driver’s license. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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