Seasonal Warehouse Exceptions Associate

About Uncommon Goods Uncommon Goods partners with independent makers and small businesses to offer a wide and constantly evolving assortment of original, creative products. We are built on better business practices and committed to having a positive impact. Learn more here. The best part of Uncommon Goods is us—our team. We've been around for over 20 years because of all the wonderful people who make UG the one-of-a-kind company it is. Learn more about our products, B Corp certification, guiding principles, Better to Give program, and team members you might be working with. Listen to the story of Uncommon Goods from our Founder and CEO here and here. About the role Love solving problems and figuring out what went wrong? We're looking for you! At Uncommon Goods, we're looking for a detail-oriented problem solver to help keep customer orders moving during our busy holiday season from November to December 2026. This is a full onsite positions at our Brooklyn headquarters in Sunset Park (N/R Train & B9, B11, and B37 Bus Lines). As an Exceptions Associate, you'll be our go-to detective when something isn't quite right with an order. Whether it's a missing item, damaged product, or shipping issue, you'll investigate, fix the problem, and help get orders out the door on time. Schedule Until November 16: Monday–Friday, 10:00am–7:00pm Starting November 16: You'll work one of two shifts: Day shift: 8:00am–3:00pm Evening shift: 3:30pm–11:30pm Weekend shifts are required. What you'll do Solve order problems: Find and fix missing, damaged, incorrect, or mismatched items. Get orders back on track: Inspect, repack, relabel, and prepare orders for shipping. Investigate issues: Research inventory discrepancies and fulfillment errors. Work with other teams: Partner with Warehouse, Inventory, and Customer Service to resolve problems quickly. Stay organized: Track issues, prioritize urgent orders, and keep your workspace clean. Pitch in: Help with other warehouse tasks when needed. Qualifications Great attention to detail and a knack for solving problems. Basic computer skills and willingness to learn new systems. Ability to stay organized and manage multiple priorities. Comfortable working independently and with a team. Dependable, flexible, and able to work in a fast-paced environment. Comfortable standing, walking, bending, and handling merchandise throughout your shift. If you're someone who notices the little things, enjoys a challenge, and likes fixing problems, we'd love to meet you! Why You'll Love It Here Competitive hourly wage $22 an hour A fun, casual work atmosphere where creativity is celebrated. A generous 40% discount on our products — treat yourself! Everyone Is Welcome Here At Uncommon Goods, we believe we're all out of the ordinary. That's why we're committed to making diversity, inclusion, equity, and belonging part of everything we do. We strive to make significant changes to our business—from how we source our products to how we build and cultivate our team—so we can be everyone's favorite place to work. We are an equal opportunity employer. Uncommon Goods is committed to equal employment opportunity. If you need a reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact people@uncommongoods.com. We will consider requests for reasonable accommodation and engage in the interactive process, as appropriate, in accordance with the Americans with Disabilities Act and other applicable law. Learn more about your FMLA rights here.

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