Seasonal Stock & E-commerce Support Associate

Position Overview The Seasonal Stock & E-Commerce Support Associate supports daily stockroom operations, inventory accuracy, and e-commerce order fulfillment to ensure an exceptional customer experience. This role is responsible for maintaining an organized stockroom, processing incoming and outgoing merchandise, and supporting online orders during peak seasonal business. The ideal candidate is detail-oriented, organized, proactive, and able to work efficiently in a fast-paced luxury retail environment. Key Responsibilities Stockroom & Inventory Management Receive, inspect, and process incoming merchandise and shipments. Maintain an organized, clean, and efficient stockroom in accordance with company standards. Replenish merchandise on the sales floor as needed. Assist with inventory counts, stock transfers, and merchandise organization. Ensure accurate product labeling, storage, and inventory tracking. Prepare merchandise for transfers, returns, and outgoing shipments. Handle merchandise with care and follow loss-prevention procedures. E-Commerce Operations Pick, pack, and prepare online orders for shipment accurately and within established deadlines. Process online returns and exchanges in accordance with company procedures. Verify merchandise, product details, and shipping documentation before dispatch. Coordinate with store management to prioritize online orders and ensure timely fulfillment. Maintain accuracy and organization when handling e-commerce inventory and order-related tasks. Teamwork & Store Support Support the store team during peak business periods and seasonal promotions. Communicate inventory discrepancies, shipment issues, and order delays to management. Follow company policies, operational procedures, and visual merchandising standards. Assist with additional operational tasks as assigned by store management. Qualifications Previous experience in stockroom operations, retail, warehouse, or e-commerce fulfillment preferred. Strong organizational skills and attention to detail. Ability to work efficiently in a fast-paced environment and meet deadlines. Basic computer skills and ability to learn inventory and order-management systems. Reliable, flexible, and able to work a seasonal schedule, including weekends and holidays. Ability to stand, walk, bend, lift, and move merchandise as required, with or without reasonable accommodation. Success Measures Accurate and timely fulfillment of online orders. Efficient processing of incoming and outgoing merchandise. Stockroom organization and inventory accuracy. Consistent adherence to operational procedures and shipping deadlines. Positive collaboration with store management and the sales team. Pay: From $18.00 per hour Expected hours: 35.0 – 40.0 per week Experience: back of house : 1 year (Required) Work Location: In person

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