Seasonal Fulfillment Center Associate

About Alice Walk Alice Walk is a fast-growing women’s clothing brand founded on the belief that pairing classic silhouettes with beautiful, high-quality materials is the key to creating a fresh-yet-timeless wardrobe. We believe less is so much more. Classic, clean and truly timeless – that is our design philosophy. Those special staples you love and will wear for years to come. All of our clothing is designed in-house and then thoughtfully produced in small batches by expert factory partners around the world. Alice Walk is run by a small team based out of Boston, and all of our fulfillment is done in-house! Website: www.alicewalk.com Instagram: @alice_walk About the Role We are looking for a highly motivated and detail-oriented individual who loves operations and hands-on work to join our team at our fulfillment center in Mansfield, MA. The ideal candidate will live in/near Mansfield, MA. The role will be a combination of e-commerce order fulfillment, receiving / organizing large shipments of product, inventory management, quality control, and supporting the efficiency and organization of the warehouse. We are a small, tight-knit group that is passionate about the growth and reputation of our brand – and values relationships, team culture and a positive work environment. Duties & Responsibilities : Daily fulfillment of e-commerce & wholesale orders, which involves: Picking and packing customer orders with the utmost attention to detail // Packing large shipments for wholesale orders Processing customer returns, which includes: Inspecting, steaming and folding returned pieces back to their original condition // Processing returns via our online returns portal and troubleshooting technical issues Quality control: carefully inspecting garment quality of incoming shipments when necessary Receiving, counting and organizing large shipments of product Inventory management: taking accurate and thorough inventory counts, and rectifying discrepancies Assisting with logistics tasks, which may include: Processing shipping insurance claims, creating international shipping labels and commercial invoices Maintaining a neat and organized work environment. Skills & Requirements Extremely detail oriented with strong follow through Ability to organize and prioritize multiple projects in a fluid environment Sense of urgency with time management and task completion Proactive problem solving Excellent communication skills Experience in an apparel retail environment is a plus! (but not required) Must be able to: move and lift 30 lbs (and 50lb occasionally); be on your feet while working (standing or walking); occasionally will need to climb a step ladder. Very comfortable using computers, learning new software and troubleshooting technical issues; comfortable using Excel; experience with Shopify / shipping platforms is a plus! (but not required) Details: Approximately 15-25 hours per week, Monday - Friday (with ability to increase during busy periods) Start and stop time somewhat flexible (between 9am - 4pm) Paid hourly (Rate to be determined based on experience) with paid holidays Generous employee clothing discount Job Types: Part-time, Temporary Pay: From $20.00 per hour Work Location: In person

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