Seasonal Fulfillment Associate

Privacy Notice for California Applicants and Employees Applicants must be currently authorized to work in the United States on a full-time basis. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Meow Wolf opens portals of possibility. Come as you are! We are individuals who inspire creativity in people's lives through art and exploration, so that our combined imaginations can transform the world we live in. We create immersive and interactive experiences that transport audiences into fantastic realms of story and exploration. Our Vision is to be the world’s leading creative company, reimagining the paradigm of art and storytelling, to make a positive difference in the world. We share a strong commitment to Belonging through our values of: Collaborative Creativity : We believe the act of creating together amplifies possibilities. Provocative Playfulness: We celebrate the unexpected because it is the doorway to discovery. Outsiders Welcome: We are all outsiders at heart, and we create space for everyone to feel like they belong. Authentic Compassion: We are “kind punks” - supportive to each other and standing up for what we believe in. Audacious Courage: We have the courage to radically reinvent ourselves to push the boundaries of art. If this all sounds like YOU, read on…. Job Description: Job Summary: The Seasonal Fulfillment Associate is an integral part of the merchandising team and is primarily responsible for the day to day operations of the Meow Wolf online shop, primarily fulfillment of online orders. The position also focuses on customer service, which includes tracking order status, and handling returns and exchanges. The position provides support for the E-Commerce Manager and the rest of the merch team by assisting with order fulfillment, inventory management, and other miscellaneous tasks as needed. The Seasonal Fulfillment Associate is the connection between our customers and Meow Wolf. All work must be done in a timely and professional manner to ensure happy customers. Job Responsibilities: Pick, pack, and prepare orders for shipment Assist receiving, processing, and storing merchandise Assist in online returns and exchanges Maintain cleanliness and organization of the warehouse Assess customer needs and make decisions to create a pleasant and memorable experience for all customers Count/receive inventory, ensure quality control, help with loading in/loading out of inventory Collaborate with team members to meet daily order quotas Other duties as assigned Required Qualifications Minimum of a high school diploma Minimum of one year experience with shipping and fulfillment, including shipping management software Flexibility & attention to detail Creative e problem solving skills and accountability Effective communication skills Proficiency with Google Suite preferred Experience with order fulfillment software (i.e. ShipStation) preferred Work Environment & Physical Demands: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed must be representative of the knowledge, skills, minimum education, training, licensure, experience, and/or ability required. Work environment This position works primarily in an indoor warehouse setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and scanners. Physical demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Physical ability to walk, stand, take stairs/slides/elevators, and navigate the elements during the day and night. Employee may be required to remain in a sitting or standing position for prolonged periods, and repeat motions that may include the wrists, hands, and/or fingers. Specific vision abilities required by this job include close vision, distance vision, col…

View the full posting and apply