Seasonal Fall/Winter Studio Ship Center & Kitting Associate

Seasonal Fall/Winter Studio Ship Center & Kitting Associate Shipping, Fulfillment, and Artisanal Assembly & Product Presentation Overview Forgrave is a premium tea and gifting brand rooted in craftsmanship, storytelling, and thoughtful presentation. As we head into our busy Fall and Holiday season, we are looking for a Seasonal Warehouse Associate to support our small but mighty studio and fulfillment team. This role is hands-on and varied. You’ll help kit and assemble products, learn our pick, pack, and ship process, prepare beautifully presented customer orders, gift wrap, maintain an organized warehouse, and help resolve occasional order and fulfillment issues. We’re looking for someone who enjoys working with their hands, pays close attention to detail, stays organized, and takes pride in making every customer order feel special. Key Responsibilities Pick, pack, and ship customer orders accurately and efficiently Learn and follow Forgrave’s fulfillment and customer presentation standards Carefully kit and assemble products according to brand guidelines Gift wrap and prepare orders for holiday and special-event gifting Inspect products and packaging for cleanliness, accuracy, and quality Follow visual standards for tissue, wrapping, labeling, placement, and finishing Assist with customer service related to shipping, fulfillment, and order issues Help research and resolve occasional missing, incorrect, damaged, or delayed orders Maintain a clean, organized, and efficient warehouse and studio environment Restock shipping materials, packaging supplies, and fulfillment stations Assist with inventory counts and basic quality control Support larger wholesale, retail, and seasonal fulfillment projects as needed Pitch in wherever needed to support a small, collaborative team during a busy holiday season Qualifications Strong attention to detail and pride in accurate, polished work Comfortable working in a fast-moving warehouse and fulfillment environment Organized, dependable, punctual, and able to follow established processes Comfortable learning shipping and order-management systems Able to work independently while also collaborating closely with a small team Comfortable with repetitive assembly and fulfillment tasks Ability to problem-solve calmly when customer or order issues arise Able to stand for extended periods and safely lift and move boxes and inventory as needed (up to 40 - 50pds) Preferred Experience Previous experience in e-commerce fulfillment, shipping, warehouse operations, retail, gift wrapping, visual merchandising, or premium product assembly Experience with Shopify, Shippo, shipping software, or similar fulfillment platforms Experience with Notion and Slack An eye for presentation and an appreciation for premium packaging and gifting Experience working during high-volume holiday or seasonal fulfillment periods is a plus Compensation & Schedule Seasonal Fall/Winter position Hourly rate commensurate with experience Part-time to full-time seasonal hours depending on order volume and availability Additional hours may be available during peak holiday fulfillment periods Access to Forgrave product perks and an inspiring, creative studio environment To Apply Please send your resume and a brief introduction to: hello@forgrave.com Pay: $18.00 - $20.00 per hour Expected hours: 10.0 – 20.0 per week Benefits: Flexible schedule Work Location: In person

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