SAP Order Management Specialist [Estados Unidos]
Hubclub GoSchneider Electric Federal is a global leader in energy management and automation, delivering secure, resilient, and innovative solutions that help power a future-ready U.S. Government. As the world's leading Energy Service Company and Microgrid Integrator, we modernize critical infrastructure, strengthen national security, and advance energy independence while delivering measurable cost savings.
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Our digital energy solutions, software, and services support mission readiness across classified and unclassified federal programs.
The Opportunity
We are seeking an SAP Order Management Specialist to accurately process and manage customer purchase orders for both standard transactional and project-based business. This position validates booking documentation, creates and maintains sales orders in SAP, supports project-related order setup, and coordinates with Sales, Project Management, Purchasing, Finance, Logistics, and Customer Service to move orders from receipt through fulfillment. The specialist safeguards data integrity, resolves order issues, maintains compliant records, and provides timely status updates to internal and external customers.
• Receive, review, and enter customer purchase orders in SAP accurately and within established service-level expectations.
• Convert approved quotations into sales orders and create project-based sales orders using the appropriate SAP transactions or Fiori applications.
• Validate customer, sold-to, ship-to, material, quantity, pricing, currency, requested delivery date, contract, and purchase-order information before release.
• Review booking packages, quotations, contracts, approvals, and supporting documentation for completeness; resolve discrepancies before processing.
• Link sales-order items to the correct project or WBS element and confirm that project, partner, pricing, account-assignment, shipping, and billing data are accurate.
• Perform availability and completeness checks and investigate delivery, billing, pricing, credit, or order blocks in partnership with the appropriate teams.
• Manage order changes, cancellations, rejections, re-creations, de-bookings, returns, and project change orders in accordance with documented procedures and approval requirements.
• Monitor open orders, purchase requisitions, shipments, delivery dates, and backlogs; communicate status, risks, and required actions to stakeholders.
• Coordinate with Sales, Project Coordinators, Project Managers, Purchasing, Finance, Logistics, Contracts, and Customer Service to support accurate and timely fulfillment.
• Maintain complete and auditable records of orders, booking packages, contracts, approvals, and customer communications.
• Respond professionally to order-related inquiries and elevate issues that could affect delivery, billing, compliance, or customer satisfaction.
• Support process improvement, system testing, documentation updates, cross-training, and backup coverage for order-management activities.
• Associate degree in business administration, supply chain, finance, operations, or a related field, or an equivalent combination of education and relevant experience.
• At least 1–2 years of experience in order entry, order management, sales operations, customer service, project administration, or a related function.
• Working knowledge of SAP ERP or SAP S/4HANA order-management processes.
• Proficiency in retrieving and interpreting order, product, pricing, and commercial data from Oracle, S/4 Titan, CPQ, SEA, and MySchneider.
• Ability to create, revise, and maintain accurate quotations using CPQ and SEA quotation tools.
• Strong communication and coordination skills for working with Schneider Electric Parent Supply Chain, Customer Care, and Project Coordinators.
• Demonstrated accuracy in data entry, document review, and transaction processing.
• Proficiency with Microsoft Excel, Word, Outlook, and Teams.
• Strong written and verbal communication skills, including the ability to explain issues clea