SAP Architect - Order to Cash & Transportation Management
CRHJob ID: 528900 Position Overview We are seeking an experienced SAP Architect to own the technical design and solution architecture of the Order to Cash (O2C) and Transportation Management (TM) landscape. This is a hands-on, deeply technical role: the ideal candidate can design integration architecture across IDocs, APIs, and middleware, and translate complex business requirements into scalable,debug pricing and output determination at the requirement-routine level, well-governed SAP configuration and custom development. The candidate has a proven track record architecting integrations between SAP, Point-of-Sale (POS) systems, Salesforce, and eCommerce platforms, and is comfortable owning end-to-end technical design authority across SD, pricing, billing, credit management, and TM. This is also a business-facing role: the successful candidate will spend significant time with Sales, Finance, Logistics, and Customer Service leaders and technical teams, translating current- and future-state process requirements into system architecture, data models, and integration designs. As technical design owner, this person will lead architecture and design workshops, produce solution and technical specification documents, review custom developments for quality and performance, and drive continuous improvement across the order-to-cash and transportation technical stack, while guiding a team of SAP O2C and TM functional and technical resources. Key Responsibilities (Essential Duties and Functions) Solution Archietecture & Technical Design Act as the primary technical design authority for O2C and TM — owning the target-state system architecture, data flows, and integration blueprint across SD, pricing, billing, credit management, and TM. Translate business requirements into functional and technical specifications, including data models, interface specs (IDoc/BAPI/API), enhancement design (user exits, BAdIs, requirement routines), and custom program specs for ABAP development teams. Own the architecture decision log for O2C/TM: document design alternatives, trade-offs, and rationale for configuration vs. enhancement vs. custom development, and maintain a single source of truth for the solution. Define and track technical health metrics jointly with business owners (e.g., order cycle time, DSO, freight cost per shipment, on-time delivery, batch job runtime, interface error rates) and report progress on a regular cadence. Establish and run a standing architecture governance forum (e.g., monthly O2C/TM design review) to review custom developments, RFCs, and technical debt, and to keep design decisions transparent and traceable. Driving Architecture & Design Workshops Own end-to-end workshop planning and delivery for technical design sessions: define objectives, identify the right business and technical stakeholders, build the agenda, and drive to documented, signed-off design decisions. Plan and facilitate requirements-gathering, fit-gap, and solution/technical design workshops with cross-functional stakeholders across Sales, Finance, Logistics, Customer Service, and IT. Present design options with clear technical trade-offs (performance, maintainability, upgrade impact, licensing) and drive alignment on configuration and custom development approaches. Use visual facilitation techniques (process maps, data flow diagrams, sequence diagrams, whiteboarding) to help both business and technical stakeholders see and agree on the proposed design in real time. Manage constructive conflict in workshops between functional priorities (Sales vs. Finance vs. Logistics) and technical constraints (performance, security, upgrade compatibility) to reach a workable, endorsed technical outcome. Order to Cash (O2C) – Technical Ownership Own the end-to-end technical architecture of SAP O2C, including sales order management, pricing engine configuration, credit management (FSCM), billing/invoicing, and accounts receivable data flows. Design and troubleshoot SAP SD config…