Salesforce Developer

Genpro Inc. is a leading third-party logistics (3PL) provider specializing in innovative, reliable, and customer-focused freight transportation solutions. With over 37 years of industry experience, we connect businesses with efficient transportation solutions through our commitment to technology, operational excellence, and exceptional service. At Genpro, we foster a collaborative, fast-paced environment where innovation, accountability, and continuous improvement drive our success. As we continue to grow and evolve, we remain focused on leveraging technology, strengthening business partnerships, and empowering our people to deliver exceptional results. Our team is made up of driven, forward-thinking professionals who thrive on solving challenges, embracing new opportunities, and making a meaningful impact. At Genpro, we value initiative, teamwork, and a commitment to excellence, creating an environment where individuals can contribute their expertise while helping shape the future of our organization. POSITION SUMMARY: Genpro Inc. is seeking a skilled and results-driven Salesforce Developer for a contract position to support the configuration, customization, development, and optimization of our Salesforce CRM platform. This individual will play a key role in enhancing CRM functionality, developing interactive dashboards and reports, automating workflows, and ensuring Salesforce effectively supports business operations and strategic objectives. The ideal candidate is a hands-on Salesforce professional who combines strong technical expertise with business acumen and the ability to translate operational needs into practical, scalable solutions. ESSENTIAL DUTIES AND RESPONSIBILITIES: Salesforce Configuration & Administration Configure, customize, and maintain the Salesforce CRM environment to meet evolving business needs. Create and manage custom objects, fields, page layouts, record types, validation rules, permission sets, and user profiles. Manage user access, security settings, data visibility, and system permissions. Troubleshoot system issues, resolve configuration challenges, and maintain platform functionality. Ensure system configurations align with business processes, data integrity standards, and operational requirements. Dashboard Development & Reporting Design, develop, and maintain customized Salesforce dashboards, reports, and analytics for departmental and executive leadership. Collaborate with stakeholders to identify key performance indicators (KPIs) and translate reporting requirements into meaningful visualizations. Develop dashboards to monitor sales pipeline activity, business development performance, customer engagement, operational productivity, and overall business performance. Automate recurring reports and improve access to accurate, real-time business information. Evaluate existing reporting capabilities and recommend enhancements to improve data visibility and decision-making. Workflow Automation & Process Improvement Build and maintain automated workflows using Salesforce Flow and other Salesforce automation capabilities. Identify opportunities to eliminate manual processes, streamline workflows, and improve operational efficiency. Develop automation supporting lead management, opportunity tracking, customer account management, task assignments, and approval processes. Partner with business stakeholders to identify process gaps and implement Salesforce-based solutions. Continuously assess system functionality and recommend improvements that support productivity and scalability. Salesforce Development & Integration Develop and maintain custom Salesforce functionality using Apex, SOQL, Lightning Web Components (LWC), and other platform technologies, as needed. Support system integrations between Salesforce and other internal business applications. Assist with data imports, exports, migrations, and system enhancements. Conduct testing, troubleshooting, and quality assurance before deploying system chang…

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