Sales/Warehouse/Delivery

Description: Job Summary This position supports daily branch operations by assisting with customer sales, warehouse duties, purchasing support, deliveries, inventory, and general branch support. Because this role is used in smaller branch locations, the employee must be willing to work across multiple areas of the business depending on daily needs. The Sales / Warehouse / Delivery employee is responsible for helping customers, processing orders, assisting with purchasing needs, picking and staging materials, loading and unloading product, making deliveries, and keeping the warehouse and branch organized. Success in this position requires strong customer service, attention to detail, dependability, safety awareness, and a willingness to help wherever needed. Key Responsibilities Respond to customer inquiries by phone, email, and in-person Assist customers with product information, pricing, availability, quotes, and order status Prepare and process quotes, sales orders, and related documentation accurately and promptly Assist with purchasing support by identifying stock needs, communicating customer or branch material requests, helping source products as directed, and coordinating with management or procurement staff on purchase orders and replenishment needs Pick, pack, stage, load, and unload customer orders accurately and safely Deliver products to customer locations in a timely and professional manner Verify delivery paperwork and obtain customer signatures as required Coordinate with branch personnel, warehouse, delivery, and sales staff to ensure customer orders are fulfilled accurately and on time Maintain accurate records in company systems, including sales orders, delivery paperwork, purchasing support documentation, and inventory-related documentation Assist with receiving, stocking, inventory counts, cycle counts, and warehouse organization Notify appropriate personnel when requested materials arrive or when inventory issues are identified Maintain cleanliness and organization of the warehouse, delivery vehicle, and branch work areas Operate forklifts, delivery vehicles, and other equipment safely and according to company procedures Perform routine vehicle and equipment inspections and report maintenance or safety concerns promptly Follow all company safety policies, customer site requirements, and branch procedures Assist other departments and team members as needed to support branch operations and customer service Other duties, as assigned Requirements: High school diploma or equivalent preferred Strong customer service and communication skills Ability to multitask and adapt in a fast-paced branch environment Strong attention to detail and accuracy in orders, purchasing support, inventory, and delivery documentation Basic computer skills and ability to learn company systems Dependable, punctual, and able to work independently or as part of a team Valid driver’s license with a clean driving record Ability to pass a pre-employment drug screen and comply with company drug and alcohol policies, including random drug testing as required Forklift certification, or ability to obtain upon hire Ability to perform the essential functions of the position, with or without reasonable accommodation, including the ability to safely lift, carry, and move up to 75 lbs Preferred Qualifications 1–2 years of experience in sales, warehouse, delivery, customer service, industrial distribution, or a related field Knowledge of industrial products including pipe, valves, fittings, pumps, oilfield supplies, or similar products Experience with ERP systems, P21, inventory systems, purchase orders, or delivery documentation Familiarity with purchasing processes, vendor communication, purchase orders, and inventory replenishment preferred Experience operating a forklift and safely loading/unloading materials

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