Sales Support Coordinator

Position : Sales Support Coordinator Location : 200 Consumers Road - Toronto Employment Type: Permanent, Full-Time Work Model: Hybrid – 3 days in office / 2 days remote About Aurium Aurium is a leading Canadian distributor of over-the-counter (OTC), pharmaceutical, and health and wellness products. Established in 1995 and based in Toronto, we proudly represent a diverse portfolio of brands distributed through pharmacies, healthcare practices, hospitals, and retail partners across Canada. With decades of experience in sales and distribution, Aurium provides our brand partners with comprehensive support, including national sales coverage, regulatory expertise, brand development, retail strategy, and inventory management. We are a collaborative and growing organization committed to delivering exceptional service to our customers and creating meaningful opportunities for our team. The Opportunity Aurium is looking for an organized, proactive, and detail-oriented Sales Support Coordinator to join our Toronto-based team on a permanent, full-time basis. In this role, you will work closely with our Key Account Managers and cross-functional teams to coordinate the administrative, reporting, and customer support activities that keep our sales organization running smoothly. What You’ll Do As a key member of our Sales team, you will: Act as a key liaison between Sales and internal support departments, helping ensure strong communication and seamless execution. Prepare sales reports, customer presentations, meeting materials, and other account-related documentation. Maintain accurate customer pricing, product information, sales trackers, and promotional calendars. Support new product listings, promotional submissions, customer forms, and related documentation. Track customer deadlines, commitments, deliverables, and follow-up activities. Coordinate product samples, product information, and other customer requests. Assist with sales forecasting and communicate upcoming promotions, launches, and volume changes to Supply Chain. Monitor sales performance and highlight key trends, opportunities, or potential issues for Key Account Managers. Maintain organized and up-to-date customer files, agreements, and account information. Provide ongoing day-to-day administrative and coordination support to the Key Account Management team. What You Bring Post-secondary education in Business Administration, Sales, Marketing, or a related field is an asset. 2–4 years of experience in sales support, account coordination, sales administration, or a related role. Experience within CPG, consumer healthcare, pharmacy, retail, or distribution is considered an asset. Experience with GS1, ECCnet, Retail Link, Supplier One, and/or LDIA would be an asset. Proficiency with Microsoft Office applications; experience with Power BI is an asset. Comfortable working with sales data, reports, trackers, and performance information. Excellent organizational skills with strong attention to detail and accuracy. Proactive, dependable, and comfortable taking ownership of tasks and follow-up. Strong written and verbal communication skills. Ability to build positive working relationships across departments. Ability to manage multiple projects, priorities, and deadlines in a fast-paced environment. A collaborative, solutions-focused approach and willingness to support the broader team. Why Join Aurium? This is an exciting opportunity to build your experience within a growing Canadian organization and play an important role in supporting our customers, brands, and sales team. At Aurium, you’ll have the opportunity to work with well-known and emerging health and wellness brands, collaborate with experienced professionals across the organization, and contribute to a dynamic and evolving CPG environment. If you’re interested in joining a progressive organization in a growing industry with innovative products and exciting opportunities, please submit your resum…

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