Sales Representative

About United Auto Film United Auto Film is a distributor of premium automotive window tint, paint protection film (PPF), and architectural window film. We supply professional installer shops with quality product, install supplies, and the kind of hands-on partnership the corporate giants don’t bother with. Alongside our B2B installer business, we sell direct to end consumers through Amazon, Shopify, and eBay. How We Work — Our Values The best hires at United Auto Film share a specific set of instincts. If these describe you, we want to meet you. If they don’t, this probably isn’t the right seat. Team first. You put the team’s result ahead of your own ego, scoreboard, or comfort. You cover for teammates and expect the same back. Help others. You pick up the phone, answer the question, share what you know. Nobody at United Auto Film succeeds alone. Owner mentality. You treat the business like it’s yours. You notice what’s broken and you fix it, or you tell someone who can — you don’t wait to be told. Hustle. You move with urgency, especially when customers are waiting. You’d rather do a hard thing today than put it off until Monday. Always improving. You look for the better way — a cleaner process, a faster workflow, a sharper response. You’re open to feedback and you give it, too. Customer focus. You remember that every call, email, and order is a shop owner or end customer counting on us. You make them look good to their customers. The Role This is a hybrid seat — one person covering two sides of the business that both matter. On the inside sales side, you support our installer-shop customers and our outside sales team: answering inbound calls and emails, processing orders, following up on quotes, and keeping HubSpot clean. On the operations side, you keep the day-to-day of the business moving: order flow, inventory accuracy, coordination with the warehouse team, vendor and shipping follow-ups, and the ad-hoc operational work that keeps orders going out the door. How your day splits between the two depends on what needs doing that morning. Schedule: Full-time, typically 40 hours per week. Standard weekday business hours, on-site at United Auto Film’s NYC office. Location: On-site at United Auto Film’s NYC office. Reports to: Sales Manager (or CEO in the interim). What You’ll Do Inside Sales Answer inbound calls and emails from installer-shop customers — pricing questions, product recommendations, order status, and technical questions (with support from the outside sales team as needed). Enter and process customer orders in our order system. Follow up on outbound quotes, sample requests, and unassigned inbound leads. Support the outside sales team by pulling reports, prepping account materials, and handling account-service work while reps are in the field. Keep HubSpot clean and current — accurate contacts, deal stages, activity notes, and customer records. Escalate at-risk accounts, complex issues, or opportunities that need outside-sales attention. Operations Process daily orders across installer-shop and ecommerce channels — verify order details and route pick lists to the warehouse team. Coordinate with the warehouse team on inventory levels, incoming freight, staging, and any fulfillment issues. Track shipments and follow up with carriers, 3PLs, and vendors on delays, backorders, and ETA questions. Support vendor and supplier communications — purchase order status, incoming shipment confirmations, and invoice reconciliation. Maintain accurate records across our order, inventory, and CRM systems — correct SKUs, pricing, customer information, and stock counts. Pull routine reports and help with ad-hoc operational analysis for leadership. Spot repeat issues (duplicate orders, systemic shipping delays, inventory mismatches) and raise them so they can be fixed, not re-handled. Support process documentati…

View the full posting and apply