Sales Operations Manager

Sales Operations Manager // Sales Operations Macaloney's Distillery & Brewery | Victoria, BC | Full Time Keep Canada's most awarded single malt moving. Own the listings, orders and inventory that get every bottle from our still to the shelf. WHO WE ARE Macaloney's Distillery & Brewery is a craft single malt whisky distillery in Victoria, BC. We build on Scottish roots with Canadian innovation, and our Triple Take was named World's Best Pot Still at the World Whiskies Awards. New ownership took over in September 2025 and we've been rebuilding from the ground up: a new Distillery Bar, new tours, a members club and a growing lineup. Small team. Big ambitions. We offer an Employee Stock Ownership Plan (ESOP) because we believe the people who build the brand should own a piece of it. THE ROLE You'll make sure every bottle that leaves our distillery is listed, priced, registered, shipped and counted correctly. You sit between sales, production and the provincial liquor boards, and you own listings, orders, inventory and reporting from start to finish. You report directly to our CEO and lead our Sales Operations Associate. WHO YOU ARE You love being organized. You keep a list, work the list, and end the week with every order shipped and every count matching. You like having a hand in both production and sales, and being the person who connects the two. You enjoy systems. A clean tracker and a process that runs the same way every time make your day, and when something breaks, you fix the process behind it. You stay calm when a listing deadline, a big order and event samples all land in the same week, because you planned for it. You keep everyone in the loop, from liquor boards to our production team, before they have to ask. You care about the product and want to help a Sales Operations Associate grow alongside you. WHAT YOU'LL DO Own every product listing, government (BCLDB, LCBO, SAQ, AGLC, NSLC, NLC) and private, and keep a listing tracker leadership can read at any time Submit registrations, renewals, pricing and SKU changes before each board's deadline Run wholesale and online orders on Shopify and Liquify, from invoice and Doc 60 to shipment Keep inventory accurate in Purtrak, run monthly counts Coordinate bottling and packaging schedules with production and forecast what we need Arrange samples and logistics for tastings, shows and events Deliver a weekly sales and performance report to leadership Lead, train and support our Sales Operations Associate Support US shipments and paperwork with our importer as needed WHAT YOU BRING 3 to 5 years in sales operations, fulfillment or inventory management (consumer goods or alcohol preferred) Knowledge of Canadian liquor board systems and listing processes Confident with Shopify, spreadsheets and inventory systems Detail minded and comfortable working to clear targets Experience leading or training others Full time, in person at the distillery. You live on Vancouver Island, and can commute to Saanich daily Legally able to work in Canada NICE TO HAVE Export or US shipping experience Experience with Purtrak, Liquify or QuickBooks Wine & Spirit Education Trust or other spirits or supply chain certification A valid driver's licence COMPENSATION CA$65,000 per year salary Canada Life medical, dental and vision benefits Paid vacation and sick days ESOP participation Staff discount and real whisky education WHY MACALONEY'S Real ownership of a role that touches every part of the business A direct line to the CEO Clear steps to grow your role and your pay HOW TO APPLY Send your resume and a few lines about your experience with orders, listings or inventory to jc@macaloneys.com Subject line: "Sales Operations Manager // [Your Name]" No cover letter needed. Just tell us: When did you catch a mistake before it shipped, and how? We review applications as they come in and move fast on the right people. Macaloney's Distillery & Brewery is an equal opportunity employer. We welcome applications from all …

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