MBR Partners is running a search for a roughly 150-person European software vendor that sells complex solutions to Telecoms Service Providers. It is looking for a Sales Operations Manager to work closely with the VP Global Sales to support them with analysing sales data, recommending process changes, and tracking the sales pipeline. The role is hands-on in nature, so candidates must have excellent Excel, CRM (Salesforce), and PowerPoint skills.
The role will potentially have 1-2 bid support profiles reporting to it.
Responsibilities
Work with VP Sales to consistently analyze the sales processes to successfully shorten sales cycles, achieve repeatability and yield high close rates.
Provide vital, consistent, accurate & timely data and analysis that help meet the Company’s goals and objectives.
Support as required any commercial items in Salesforce and RFP processes.
Build and maintain accurate detailed reporting models including but not limited to; visibility into projected trending, win/loss analysis, client, stage, channel and solution trends, segmented revenue, and sales metrics.
Develop and maintain strong relationships with Senior Executives, Sales, Professional Services, & Finance.
Build Opportunity Analyses Reports which help support business decisions on sales strategies, solution types and market or customer trends.
Manage the global Price Book onboarding process into Salesforce.
Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
Requirements
Execution and process orientated, highly logical and analytical, detailed and driving high quality output, excellent communicator with outstanding oral, written, and interpersonal skills.
Ability to transform complex ideas and data into clear messages to support focus and action from the senior team to improve sales productivity and performance.
Financial and operational modeling and comfort working with and presenting data – ability to layout models in Excel to show ROI, financial implications, etc.
Supporting activities to help define and size markets and evaluate strategic revenue opportunities.
Qualifications and Experience
Bachelor’s degree
Significant proven experience in a related role
Proven track record of critical strategic thinking, especially creative strategies for rapid growth.
Advanced Excel skills including pivot tables, v-look up, macros, if/then statements, etc.
Strong analytical thinking capabilities and creative problem-solving skills.
A self-starter who is consistently proactive, uses time efficiently and acts with a high degree of personal accountability.
Highly organized and detail-oriented - must be able to identify errors and/or develop controls to ensure accuracy.
Must have detailed experience with Excel & PowerPoint
Experience and strong working knowledge with Salesforce.com.
Strong ability to coach, mentor and develop staff, including overseeing new employee onboarding and providing career development planning and opportunities.
Experience empowering employees to take responsibility for their jobs and goals.