Sales Operations Co-op Intern
KinaxisAbout Kinaxis
Are you looking to join an innovative, market-leading company where you can truly elevate your career? At Kinaxis we are serious about culture, we are serious about technology, we are serious about customers, and we are serious about not taking ourselves too seriously. If you are looking to be part of an incredible growth story, then we might just be the place for you!
In 1984, we
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started out as a team of three engineers. Today, we have grown to become a global organization with over 2000 employees around the world, 6 global office and a best-in-class HQ in Ottawa, Canada. As winners of several Top Employer awards globally, we are proud to work with our customers and employees towards solving some of the biggest challenges facing supply chains today.
Kinaxis is a global leader in modern supply chain orchestration, powering complex global supply chains, and supporting the people who manage them. Our powerful, AI infused platform provides full transparency and visibility across end-to-end supply chains, enabling our customers to make faster, better decisions. We are trusted by renowned global brands to provide the agility and predictability needed to navigate today’s volatility and disruption. With more than 40,000 users in over 100 countries, we are expanding our team as we continue to innovate and revolutionize how we support our customers.
About the Team
The Sales Operations Coordinator intern (or co-op) supports the sales operations team by handling operational, administrative, and analytical tasks that improve efficiency and help achieve revenue goals. This role provides hands-on experience in data management, lead processes, CRM management, reporting, and cross-functional collaboration.
Why This Role Matters
This position is critical for maintaining clean and accurate account data, enabling the sales team to focus on the right opportunities. By supporting regional sales managers and ensuring operational excellence, you’ll help drive efficiency and contribute to revenue growth.
Location
This is an on-site position. You must be in the Ottawa, Canada office, five days a week.
Term Duration
This is a full-time, 4 or 8 or 12-month position, starting January 2027.
Co-op or Intern
This position is open to co-ops and interns. To be eligible for a Co-op or Intern position at Kinaxis, you must either be currently enrolled in full-time education or, if you are a recent/upcoming graduate, your graduation date must be within 12 months of the placement end date.
Compensation range
$19.46-28.55ourly rate. The final offer within this range will reflect the candidate’s skills, year of education, and experience.
Vacancy Status
This is an existing job vacancy.
What you will do
• Data & CRM Management
• Maintain and update Marketing Automation (Eloqua) and CRM systems (Salesforce) to ensure data accuracy.
• Assist with lead tracking.
• Update sales records and documents.
• Focus on contact data management to ensure Kinaxis maintains a high-quality prospecting list.
• Reporting & Analytics
• Leverage reports to help with monitoring data hygiene and movements of the marketing leads.
• Operations Support
• Assist with fulfilling inquiries from marketing, field sales and global partner organization.
• Support Sales Operations team with ad hoc, da-to-day operations requests
• Process Optimization
• Identify inefficiencies in the process and suggest improvements.
• Support implementation of new tools or workflows.
• Market Research
• Conduct research on potential clients, competitors, and industry trends.
• Provide insights to support sales and marketing campaigns.
• Cross-Functional Collaboration
• Work with marketing and operations teams to ensure smooth processes.
• Participate in team meetings and contribute ideas.
• Special Projects
• Support ad-hoc projects.
What we are looking for
• Technical Skills: Proficiency in MS Office tools especially Excel and PowerPoint.
• Analytical Skills: Ability to interpret data and generate a