Sales Manager
Courtyard by MarriottJob Summary We are seeking a dynamic and results-driven Sales Manager to lead our retail sales team and drive business growth. In this role, you will oversee daily store operations, develop strategic sales initiatives, and foster a high-performing team dedicated to delivering exceptional customer service. Your leadership will ensure effective inventory management, merchandising, and operational excellence, all while motivating staff to meet and exceed sales targets. This position offers an exciting opportunity to shape the customer experience and contribute to the success of our retail environment through innovative sales strategies and team development. Responsibilities Lead, motivate, and manage the retail sales team to achieve sales goals and enhance customer satisfaction. Develop and implement effective sales strategies, promotional activities, and marketing initiatives to increase store revenue. Oversee inventory control, stock replenishment, and merchandising to ensure product availability and presentation standards are maintained. Conduct employee orientation, training & development sessions, and performance evaluations to foster a skilled and engaged workforce. Manage day-to-day store operations including cash handling, POS systems management, cashiering, and shift management. Monitor operational metrics such as budgeting, pricing accuracy, inventory management, and sales reporting to optimize store performance. Ensure compliance with company policies, health & safety regulations, and customer service standards through strong managerial communication and supervision. Requirements Proven experience in retail management or sales leadership with a strong background in supervising teams within a retail environment. Excellent negotiation skills coupled with effective managerial communication abilities. Multilingual or bilingual skills are highly desirable for engaging diverse customer bases. Demonstrated expertise in recruiting, training, employee orientation, and performance management. Proficiency with POS systems, inventory management software, bookkeeping, payroll processing, and basic math skills for financial transactions. Knowledge of retail industry sales techniques including merchandising, pricing strategies, marketing initiatives, and operational management. Strong organizational skills with the ability to manage multiple priorities such as scheduling shifts, supervising staff, overseeing stock levels, and maintaining customer service excellence. Experience in grocery or specialty retail stores is advantageous; familiarity with wireless sales or grocery store operations is a plus. Ability to handle cash handling procedures accurately while maintaining excellent phone etiquette and customer service standards. Join us as a Sales Manager if you’re passionate about leading teams to success while delivering outstanding shopping experiences! We value energetic leaders who thrive on motivating others and driving operational excellence in a fast-paced retail setting. Pay: $60,000.00 - $65,000.00 per year Benefits: 401(k) Dental insurance Employee discount Health insurance Paid time off Vision insurance Security clearance: Confidential (Preferred) Work Location: In person