Sales Manager

Description: At Coos Bay Toyota, a member of the Teton Auto Group, we are committed to an environment where the customer is always treated with respect and dignity. Growth is encouraged through diligence, teamwork & creativity. Above all, there is the highest standard of honesty and integrity when conducting business. If you have an interest in automotive and a desire to develop a career in the industry, apply today! What We Offer Medical, Dental & Vision Insurance 401K Plan Paid time off and vacation Growth opportunities Paid Training Employee vehicle purchase plans Long term job security Health and wellness Discounts on products and services Job Summary: The Sales Manager plays a critical leadership role in achieving dealership sales objectives by developing, coaching, and supporting a high-performing sales team. This position is responsible for driving sales performance, recruiting and retaining talent, maintaining operational excellence, and ensuring an exceptional customer experience. The ideal candidate is a hands-on leader who thrives in a fast-paced dealership environment, leads by example, and is committed to continuous improvement, employee development, and customer satisfaction. Requirements: Key Responsibilities Sales Leadership & Performance Management Establish and communicate clear monthly, weekly, and daily sales objectives. Monitor sales performance and implement action plans to achieve dealership goals. Analyze performance trends and identify opportunities for growth and improvement. Foster a results-driven culture with clear accountability and performance expectations. Actively participate in sales opportunities and assist associates in closing deals. Ensure CRM usage, follow-up activities, and customer engagement standards are consistently met. Recruiting, Hiring & Staffing Maintain appropriate staffing levels to support dealership sales goals. Source, recruit, interview, and hire qualified Sales Associates. Build and maintain a strong pipeline of sales talent. Lead onboarding and retention initiatives to promote long-term employee success. Collaborate with dealership leadership and HR to execute recruiting strategies and workforce planning. Training & Development Coach and develop Sales Associates through ongoing mentorship and performance feedback. Deliver and reinforce the dealership's customer-focused sales process. Conduct daily sales training meetings and ongoing role-play exercises. Ensure completion of manufacturer certifications and required training programs. Provide product knowledge training for both new and pre-owned inventory. Support career development and succession planning within the sales team. Customer Experience & Sales Operations Lead a customer-first environment focused on delivering a best-in-industry experience. Ensure compliance with dealership sales processes and operating procedures. Participate in customer interactions, appraisals, negotiations, and deal structuring. Monitor inventory management practices and dealership merchandising standards. Ensure proper deal documentation, follow-up activities, and process compliance. Support coordination with Finance, Service, and other dealership departments to ensure a seamless customer experience. Leadership Expectations Lead with professionalism, integrity, and accountability. Maintain a visible presence on the sales floor and showroom. Communicate effectively with employees, customers, and leadership. Promote a positive, respectful, and collaborative workplace culture. Manage performance through coaching, recognition, and corrective action when needed. Serve as a role model for dealership values and customer service standards. Qualifications Previous automotive sales management experience preferred. Proven ability to lead, develop, and motivate high-performing sales teams. Strong recruiting, interviewing, and talent development skills. Demonstrated success in achieving sales and profitability goals. Excellent communication, interperso…

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