Sales Lead

Job Summary We are seeking a dynamic and motivated Sales Lead to join our retail team and drive exceptional sales performance. As a Sales Lead, you will be the cornerstone of our store’s success, inspiring and managing a team of sales associates while ensuring outstanding customer service. Your leadership will foster a vibrant shopping environment, promote product knowledge, and implement effective sales strategies. This role offers an exciting opportunity to develop your management skills and make a tangible impact on store growth and customer satisfaction. All positions are paid, including internships, reflecting our commitment to valuing every team member’s contribution. Responsibilities Lead, motivate, and supervise the retail sales team to achieve daily and monthly sales targets while maintaining high standards of customer service. Provide training and development opportunities for staff, including onboarding new employees, coaching on product knowledge, and enhancing sales techniques. Oversee inventory management, including stock replenishment, merchandising, pricing strategies, and inventory control to maximize sales opportunities. Manage operational tasks such as cash handling, POS (Point of Sale) system operations, payroll processing, bookkeeping, and shift management. Conduct employee orientation sessions, interviewing potential candidates, and participating in recruiting efforts to build a strong team. Ensure compliance with company policies related to cashiering, customer service protocols, health & safety standards, and operational procedures. Utilize management skills to oversee store functions such as purchasing decisions, marketing initiatives, and budget management to optimize store performance. Qualifications Proven experience in retail sales management or supervisory roles within the retail industry; previous assistant manager experience is highly valued. Strong leadership skills with the ability to manage teams effectively through clear communication and managerial supervision. Excellent organizational skills with the ability to multitask efficiently in a fast-paced environment. Proficiency in POS systems, inventory management software, and basic math for cash handling and pricing calculations. Bilingual or multilingual abilities are preferred to serve diverse customer bases effectively. Exceptional customer service skills combined with phone etiquette and professional communication abilities. Knowledge of retail math concepts such as budgeting, pricing strategies, and sales analysis. Experience with recruiting, employee orientation, training & development programs is desirable. Familiarity with grocery store operations or wireless sales environments is a plus. Join us as a Sales Lead where your enthusiasm for retail combined with your leadership talents will inspire your team to succeed! We’re dedicated to fostering an inclusive environment that values innovation and excellence—your growth is our priority! Pay: $18.50 per hour Work Location: In person

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