Sales Head, US&APAC, supply chain industry, Mandarin & English

A strategic and hands-on Sales Director to lead our end-to-end sales and after-sales customer service operations across the United States and APAC regions. Reporting closely to the company founder of the company based in the US, this role serves as the core leadership of the global commercial team, taking charge of regional business development, team management, and sales system optimization. Key Responsibilities • Sales System & Process Construction: Independently build standardized, systematic and scalable global sales operation systems and business processes. Conduct regular internal team training, sort out and optimize daily sales and after-sales workflows, and complete the integration and standardized management of the existing sales team to improve the overall operational efficiency of the commercial team. • Key Account Management: Take charge of the full-cycle management of core strategic customers in the US and APAC regions, maintain long-term stable cooperative relationships, deeply explore customer needs, continuously increase customer stickiness and repeat business volume, and ensure steady growth of key account revenue. • New Client Business Development: Formulate targeted regional sales development strategies for US and APAC markets, actively expand new customer resources and market channels, break through new business opportunities, and continuously expand the company’s market share and business coverage in global markets. • Team & After-sales Management: Lead the global sales team and customer after-sales support team, be fully responsible for team daily management, work deployment, performance guidance and team building. Oversee the overall after-sales service quality, solve customer service and after-sales problems efficiently, and guarantee a complete closed loop of pre-sales, in-sales and after-sales business. • Global Business Coordination: Undertake cross-regional business communication and resource coordination work, connect US headquarters and APAC regional teams, unify business standards and service processes, and promote the efficient and collaborative development of global sales business. Requirements & Qualifications • Comfortable working in both English and Mandarin . Bilingual capability is a core requirement for seamless daily communication, internal team alignment and customer business negotiation with both US and APAC stakeholders. • Solid working experience in global or cross-regional sales management, with a successful track record in sales process building, team integration and market business expansion. • Familiar with the business characteristics and market rules of the US and APAC regions, with rich experience in key account maintenance and new business development. • Results-driven, self-motivated and high-energy, with excellent leadership, cross-timezone collaboration ability and on-site customer communication skills. Able to adapt to frequent cross-border business travel. • Possess excellent strategic thinking, business judgment and problem-solving abilities, able to independently formulate sales development plans and promote the implementation of various business goals.

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