Sales Floor Associate (Retail, Amazon, Shipping, Packaging)

Job description Job Title: Team Associate (must be able to work some Sundays 10:00AM to 3:00PM) Previous shipping services experience is a major PLUS but not required. Looking for someone long-term and reliable. Key Responsibilities: 1. Customer Service: ○ Greet customers warmly and assist them with their inquiries, providing accurate information about our services and products. ○ Process shipping, packing, and printing orders with precision and attention to detail. ○ Address customer concerns and resolve issues in a timely and professional manner to ensure customer satisfaction. 2. Operational Support: ○ Operate computerized shipping and point-of-sale systems to process transactions accurately. ○ Pack and ship packages using appropriate materials and methods to ensure items are delivered safely and securely. ○ Maintain a clean and organized work environment, including stocking supplies and performing routine store maintenance tasks. 3. Product Knowledge: ○ Familiarize yourself with the range of services and products offered by The UPS Store, including shipping options, printing services, and packaging materials. ○ Provide recommendations to customers based on their needs and preferences, upselling additional services or products when appropriate. Qualifications: ● High school diploma or equivalent; some college coursework preferred. ● Previous customer service experience in a retail or service-oriented environment is advantageous. ● Strong communication skills, both verbal and written, with the ability to interact effectively with customers and colleagues. ● Excellent organizational skills and attention to detail, with the ability to multitask and prioritize tasks in a fast-paced environment. ● Basic computer skills and familiarity with point-of-sale systems; ability to learn new software applications quickly. ● Ability to lift and carry packages weighing up to 50 pounds and stand for extended periods. Job Type: Full-time Pay: $15.63 - $15.76 per hour Benefits: Employee discount Flexible schedule Paid time off Work Location: In person

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