Sales & Catering Coordinator

Join our Sales & Catering team and play an important role in supporting memorable events, group experiences, and successful client partnerships. As a Sales & Catering Coordinator, you will provide essential administrative and operational support to the Sales & Catering team while helping ensure every detail is organized, communicated, and executed with care. This position is ideal for someone who is highly organized, detail-oriented, responsive, and enjoys working in a fast-paced hospitality environment. You will interact with clients, meeting planners, hotel departments, and sales leaders while supporting group bookings, event logistics, client communication, and daily sales activities. What Your Day-to-Day Looks Like: Provide administrative support to the Sales & Catering team, including preparing proposals, contracts, Banquet Event Orders (BEOs), quotes, reports, invoices, and correspondence Respond to and qualify incoming sales inquiries by phone, email, or in person in a timely and professional manner, with a goal of responding within 24 hours Maintain organized and accurate records of client interactions, bookings, sales activities, and event details Assist with client communication and provide information regarding hotel services, event spaces, amenities, and group offerings Support the coordination of client site visits, meetings, pre-convention meetings, post-event meetings, and follow-up communication Participate in site inspections and assist meeting planners and clients throughout the planning process Prepare sales materials, proposals, promotional collateral, sales kits, and other client-facing materials as needed Enter definite groups into Opera/PMS and ensure room inventory, group blocks, reservations, and billing information are accurately established Input rooming lists and process group reservation changes and cancellations as needed Monitor and audit group room blocks, pickup, inventory, and cut-off dates to support effective inventory management Enter and maintain weekly group pickup information in Delphi Communicate group requirements to hotel departments through resumes, BEOs, internal meetings, pre-convention meetings, and weekly BEO meetings Distribute daily change logs, weekly group room reports, event packets, and other operational communications Assist in coordinating event logistics, including meeting room setups, catering requirements, Audio-Visual needs, and special requests Collaborate closely with Banquets, Culinary, Front Office, Reservations, Housekeeping, Engineering, and other hotel departments to support seamless event execution Assist with in-house booking requests and group-related questions from internal departments Support event execution and serve as an on-site hotel contact when needed Answer department telephone calls, take messages, schedule appointments, and provide professional assistance to clients and hotel team members Assist with preparations for sales trips, trade shows, client events, and industry functions Support office organization, filing systems, data entry, supply ordering, and other departmental administrative needs Professionally represent the hotel during client functions, site inspections, industry events, and other sales-related activities Build positive client relationships by providing responsive, professional, and personalized service Support the Sales & Catering team in achieving departmental revenue goals and delivering exceptional guest experiences Perform additional duties and special projects as assigned What You Bring to the Team: Minimum of 1 year of experience within a hotel Sales & Catering department preferred 1–2 years of Front Desk, Reservations, Events, or equivalent hospitality experience preferred Strong organizational and administrative skills with excellent attention to detail Ability to manage multiple priorities, deadlines, and changing business needs Excellent written and verbal communication skills Strong interpersonal skills and the …

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