Sales Associate/Stocker

Sales Associate / Stocker – Surrey, BC Job Type: Permanent, Full-Time Location: Surrey, BC Pay: $21.00–$23.00 per hour (based on experience) Schedule: 40 hours per week WHO ARE WE? We are a proud Canadian company operating since 1993 and a well-established leader in Power Tools, Accessories, Hand Tools, and other related categories. With five store locations, a Distribution Center, and a Head Office, we offer the latest products from top national brands and proudly serve Contractors, Tradespeople, and Industrial professionals. As we continue to grow, we are looking for motivated individuals to join our team and build a long-term career with us. JOIN OUR TEAM & GROW WITH US! We are seeking a motivated and reliable Sales Associate / Stocker to join our Surrey location. This position combines retail sales, customer service, inventory replenishment, stocking, and merchandising. The successful candidate will assist customers in finding the right products while ensuring shelves are fully stocked, merchandise is properly displayed, and the store remains clean and organized. We are looking for someone who enjoys working in a fast-paced retail environment, takes initiative, has strong attention to detail, and is comfortable balancing customer service with physical stocking responsibilities. WHAT WE OFFER OUR EMPLOYEES Competitive hourly compensation Opportunities to earn performance-based bonuses Comprehensive benefits package, including extended health, dental, vision, life insurance, and long-term disability Stable, full-time employment No evening, Sunday, or statutory holiday shifts Career advancement opportunities in Retail Sales, Distribution, and Head Office Professional, team-oriented work environment Product training and opportunities for professional development POSITION OVERVIEW Reporting to the Store Manager, the Sales Associate / Stocker plays an important role in delivering excellent customer service, supporting sales growth, maintaining inventory accuracy, and ensuring the store is well-stocked, clean, and organized. The successful candidate will balance customer-facing sales responsibilities with stocking, merchandising, and store maintenance duties based on daily operational needs. KEY RESPONSIBILITIES Sales & Customer Service Greet customers professionally and assist them in finding products that meet their needs. Provide product information, recommendations, and guidance on power tools, hand tools, accessories, and related products. Support sales growth by identifying customer needs and recommending suitable products. Build positive relationships with contractors, tradespeople, and retail customers. Assist customers with product availability, pricing, and inventory inquiries. Identify upselling opportunities and recommend complementary products. Maintain a professional, helpful, and customer-focused approach. Support the sales team and Store Manager in achieving daily store objectives. Stocking & Merchandising Stock shelves and replenish merchandise throughout the sales floor. Ensure shelves are fully stocked and products are properly organized and displayed. Unpack merchandise and prepare products for display. Maintain accurate product placement, shelf labels, and pricing tags. Monitor shelf inventory and identify products requiring replenishment. Assist with promotional displays, product setups, and seasonal merchandising. Rotate stock and maintain organized overstock areas. Assist with inventory counts and stock checks as required. Report damaged products, stock shortages, and inventory discrepancies to management. Keep shelves, aisles, and display areas clean, organized, and customer-friendly. General Store Responsibilities Participate in daily store floor walks and assist with maintaining store standards. Work closely with the sales team and management to support daily store operations. Maintain a clean, safe, and organized retail environment. Follow company policies, procedures, and health and safety…

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