Sales Associate
Ernie's Tool & Specialty CoTool Store & Operations Assistant Hardware, Inventory, Customer Service & General Maintenance Company: Ernie's Tool & Specialty Co. Location: St. Augustine, Florida Job Type: Full-time or Part-time Schedule: Flexible, based on business needs and candidate availability Compensation: Competitive, based on experience and capabilities About Our Company Ernie's Tool & Specialty Co. is an established, locally operated business serving professionals and customers in the construction, industrial tool, hardware, and specialty equipment markets. We work with leading manufacturers and suppliers of professional tools, construction supplies, power tools, accessories, equipment, and specialty products. Our business combines traditional customer service and hands-on product knowledge with modern technology, e-commerce, computerized inventory management, and emerging artificial intelligence (AI) tools. We also have related business and rental property operations that periodically need maintenance, repairs, and general assistance. About the Position We are looking for a dependable, motivated, versatile individual to help support our day-to-day operations and assist our existing staff. This is an excellent opportunity for someone who enjoys working with tools, hardware, equipment, computers, and people. We recognize that candidates bring different strengths. You might have experience in construction, tool sales, maintenance, warehouse operations, hardware stores, or office administration. We are open to someone with a combination of these abilities who is willing to learn. The position offers variety, flexibility, and opportunities to take on additional responsibilities. Primary Responsibilities Tool Store, Inventory & Customer Service Assist customers with tools, hardware, construction supplies, and specialty products. Receive, inspect, organize, and stock incoming merchandise. Assist with inventory counts, product identification, and stock organization. Help maintain accurate part numbers, descriptions, pricing, and inventory records. Assist with purchase orders, receiving, vendor returns, and product shipments. Maintain organized workspaces, storage areas, and displays. Assist with order fulfillment for in-store and online customers. Office, Computer & Business Support Assist with daily administrative tasks, paperwork, and data entry. Work with computerized point-of-sale and inventory systems. Help process customer orders, invoices, and vendor documentation. Support online sales and product listings. Learn and use business applications such as Lightspeed, Microsoft 365, and other office software. Help improve recordkeeping, organization, and daily workflows. Assist other team members with routine tasks to keep operations running smoothly. Property Maintenance & Hands-On Projects Assist with light maintenance and repairs at company and related rental properties. Perform minor carpentry, painting, assembly, hardware installation, and general upkeep, within demonstrated abilities. Help identify maintenance issues and organize materials for repairs. Assist with property cleanup, inspections, and improvement projects. Perform general troubleshooting and hands-on projects as needed. Property maintenance duties will depend on the employee's qualifications and training. Licensed trades work will be assigned to appropriately qualified professionals. Technology & Artificial Intelligence Our company is actively exploring AI and automation to improve customer service, inventory management, online sales, and daily business operations. We are interested in candidates who are comfortable learning new technology and curious about how AI tools such as ChatGPT can make work more efficient. Previous AI experience is not required . A willingness to learn, experiment responsibly, and adapt to new technology is more important. Qualifications Required Reliable, punctual, and responsible. Comfortable working independently and as part of a small team. Basic computer…