Sales Assistant & Master Scheduler

Sales Assistant & Master Scheduler In-Person ONLY | Los Angeles (Sun Valley) Full Time: 35hrs a week Rate: $26/hr to start Expected Hours: Monday-Friday, 9:30am-4:30pm *Select paid holidays and accrued PTO after probationary period *Potential for year-end profit share bonus *Cal-Savers retirement savings account *Phone reimbursement at $15/month *Company computer provided on-site About Carnaby & Vine Carnaby & Vine is a design-forward luxury gifting agency creating high-touch gifting experiences for entertainment, tech, hospitality, and premium corporate clients. Our work involves managing complex projects with tight timelines, high expectations, and a strong emphasis on detail and execution. We work with recognizable brands and fast-moving teams who expect things to be done well and on time. If you’ve worked in executive assistant, production, agency, or client services environments and enjoy keeping projects organized and moving forward, you’ll fit right in. The Role We’re hiring a Sales Assistant and Master Scheduler to support our Sales team while also owning the critical coordination between Sales, Creative, and Fulfillment. This role combines sales support, project coordination, and operations follow-through . You’ll help keep the front end of the business moving while ensuring confirmed projects are executed cleanly and on time. This is a heavily administrative role requiring people skills, computer skills and extreme attention to detail and follow through. This role is ideal for someone who thrives in fast-moving environments, enjoys managing details and deadlines, and takes pride in keeping complex projects on track. Having a positive, confident personality when dealing with customers, vendors, and teammates is crucial, as well as not being afraid to get on the phone. The right candidate knows how to “find the yes” and problem-solve lightning fast, offer solutions and ideas that incorporate systems thinking, and catch a ball before it drops. What You’ll Be Doing Sales Support & Coordination Managing incoming inquiries, incoming sales calls, and following up on leads involving Gmail, Slack, and Scheduling sales calls, prepping for meetings, and managing calendars for the Sales team Determining appropriate sales decks and offerings with pricing and timelines, based on client inquiry, company knowledge and sales team guidance Inbox organizing with strong communication to Accounting, Receiving, Marketing, Sales and Fulfillment, knowing who to send what, with inventory updates and vendor comms when necessary Updating Project Management Software and CRM software - , Asana, Trello and similar software experience preferred Quickbooks Estimate and Invoice creation with payment follow up and Shopify sales troubleshooting Potential for managing Ecom development pipeline with product & website prep, ongoing Ecom management and facilitating communication between Development, Marketing & Fulfillment Developing new systems for organization as company growth may determine Project Coordination (Post-Confirmation) Own the handoff of projects from Sales to Fulfillment Maintain accurate project details, timelines, and status in Monday.com Track project readiness from confirmation through execution Act as the single internal point of contact for project changes once fulfillment begins Ensure teams are always working from the most current information Managing product returns and exchanges when necessary Creative & Customization Coordination Track custom branding and personalization workflows (engraving, printing, packaging) Send artwork and specifications to vendors when necessary Track production timelines and deliverables Coordinate delivery and pickup of customized items with fulfillment Execution & Shipping Support Track shipment status and delivery timelines Assist with invoicing for changes, resends, or add-ons Help close out projects once delivery is complete This Role Is a Good Fit If You: …

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