Sales Administration and Order Management

Job Summary We are seeking a dynamic and detail-oriented Sales Administration and Order Management professional to join our team. In this role, you will be ensuring seamless order processing, accurate account management, and exceptional customer service. Duties Manage and process customer orders efficiently using order processing tools, ensuring accuracy and timeliness across all channels. Maintain and update customer information. Collaborate cross-functionally with operations, finance, and shipping teams to coordinate order fulfillment and resolve any issues promptly. Provide exceptional client service by addressing inquiries, troubleshooting order or account concerns, and delivering tailored solutions. Support account management activities by managing customer relationships, tracking client interactions, and identifying opportunities for upselling or renewal. Generate reports on sales performance, order status, and customer data to inform internal communication and strategic planning. Assist with onboarding new clients by explaining product features, order procedures, and CRM system functionalities. Skills Strong project management skills with the ability to prioritize tasks in a fast-moving environment. Experience working within Great Plains or technology-driven sales environments with a focus on client services. Excellent communication skills for internal collaboration and client interaction—clear, professional, and solution-oriented. Knowledge of order processing tools and customer relationship management systems to streamline workflows. Ability to analyze data for insights that improve customer satisfaction and operational efficiency. Demonstrated ability to manage multiple client accounts simultaneously while maintaining attention to detail. Strong problem-solving skills with a focus on delivering exceptional customer service experiences. Join us in this energetic role where your organizational talents will directly impact our growth trajectory! We value proactive team players who thrive on collaboration, excel at managing client relationships, and are eager to develop their skills. This is an excellent opportunity for those passionate about sales administration, order management, and delivering top-tier customer service! Pay: $28.00 - $35.00 per hour Expected hours: 40.0 per week Benefits: Dental insurance Health insurance Life insurance Paid time off Vision insurance Education: Associate (Preferred) Experience: Inside Sales: 5 years (Required) Work Location: In person

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