Runner/Visual Observer - Drone Delivery

About the Work Central New York (or greater Syracuse, New York region) is emerging as the epicenter for innovation in Uncrewed Aircraft Systems (UAS) and Advanced Air Mobility (AAM), solidifying New York’s status as a premier destination for drone-related businesses and growth. Working alongside SUNY Upstate Medical University, Causey Aviation Unmanned provides aerial logistics for a variety of facilities in the Upstate healthcare system. Prescriptions, medical supplies, and clinical materials are flown directly to the healthcare workers who need them, allowing patients to be seen sooner, treated faster, and receive the care they need without unnecessary delays. Causey Aviation Unmanned is an FAA-certificated Part 135 air carrier, a certification framework allowing beyond visual line of sight (BVLOS) operations and transportation of hazardous materials (HAZMAT). Our network has completed more than 250,000 commercial deliveries, including thousands of healthcare deliveries. The Visual Observer / Runner is where most people start. No prior aviation experience is required. You will receive training covering airspace, checklists, and the standards for Part 135 operations. It is often the first step taken to become a Remote Pilot in Command (RPIC): we actively support crew members who want to earn their Part 107 certificate and move up. The Role Working under the direct supervision of the Remote Pilot in Command (RPIC), you are the RPIC’s eyes on the operation and the program’s hands on the ground. You monitor the airspace for conflicts, confirm the operating area is clear, and support the pilot throughout each mission. You also pick up and deliver orders from internal medical facilities within the network and make the secure handoff to the correct party under strict company procedures. Chain of custody is critical when handling packages containing medication or a clinical samples. You will build a working understanding of 14 CFR Part 107 and Part 135 and help keep every operation compliant with local, state, and federal regulation. Integrity, attention to detail, and a safety-first mindset are our foundational standards. Pay Rate: Starting at $18–20 per hour Classification: Part-Time, Hourly — with a path to Full-Time Reports To: Regional Manager / Lead Remote Pilot in Command What You Will Do Monitor airspace for conflicts, confirm the delivery area is clear, and support the RPIC throughout every mission. Pick up and deliver orders from medical facilities within the network, on foot and by vehicle. Ensure secure handoff of items to the correct party following strict company procedures. Set up and close down the fulfillment center daily. Document daily flight activity and maintain accurate flight logs, the operational record that underpins our certificate. Execute operations in accordance with written procedures and checklists. Provide professional customer service and support to current and future customers. Identify and contribute improvements to the efficiency and safety of current operations. Represent the program in public outreach and community engagement. Perform collateral duties as required. When flight delivery is interrupted by weather, technical issues, or airspace restrictions, crew members continue to support delivery of orders by personal automobile. What You Bring A collaborative attitude and the reliability a small crew depends on. Clear communication and crew resource management. Attention to detail and disciplined adherence to procedure. Sound problem analysis and decision making in a dynamic outdoor environment. A safety management and risk mitigation mindset. Strong time management and personal accountability for performance. Required Qualifications High school diploma or GED equivalent. Valid driver’s license, subject to a driving record history check prior to employment. Proficiency with standard Microsoft Office applications. Strong organizational and communication skills…

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