RQ11531 – Scrum Master – Intermediate

Client: Ministry of Public and Business Service Delivery and Procurement - RQ11531
We are seeking an experienced Scrum Master – Intermediate with strong expertise in Scrum methodology, Agile practices, business analysis, DevOps environments, CI/CD processes, stakeholder management, team facilitation, coaching, and Agile metrics. The successful candidate will support Agile development teams, facil
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itate Scrum ceremonies, manage impediments, promote self-organization, collaborate with Product Owners, and help ensure effective project delivery within an enterprise environment.
Role Snapshot
• Job Title: RQ11531 – Scrum Master – Intermediate
• Client: Ministry of Public and Business Service Delivery and Procurement
• Work Location: Toronto, Ontario, Canada
• Work Arrangement: Onsite – 5 Days per Week
• Estimated Start Date: September 21, 2026
• Estimated End Date: October 1, 2027
• Business Days: 283.00
• Extension: Probable after the initial mandate
• Hours: 7.25 hours per day
• Security Level: No Clearance Required
Must Have
• Bachelor’s degree in Computer Science, Information Technology, Business, or a related field.
• Certified Scrum Master (CSM) or similar Agile certifications.
• Experience in DevOps Environments: Previous experience as a Scrum Master and Business Analyst within a DevOps setting, bridging the gap between development and operations teams.
• Familiarity with DevOps Tools: Hands-on experience with Jira, Confluence, Git, Jenkins, and CI/CD processes.
• Experience with Cloud and Containerization Technologies: Familiarity with cloud platforms such as AWS, Azure, or Google Cloud, and tools like Docker or Kubernetes.
• Backlog Management: Experience collaborating with Product Owners to manage product backlogs, ensuring the highest-priority work is well-defined and ready for development.
Description
Responsibilities
• Provide subject matter expertise and guidance on specific project methods.
• Prepare training materials and training sessions on project delivery methodology in accordance with guidelines.
• Acquire, customize, document, integrate, communicate, and implement comprehensive IT standards and guidelines.
General Skills
• Knowledge and experience with Agile Information and Information Technology (I&IT) methods and techniques associated with the development and implementation of enterprise architecture frameworks.
• Communication, facilitation, negotiation, consensus building, and problem-solving skills.
• Demonstrated commitment and proven ability to do effective stakeholder management.
• Knowledge and experience in Agile methodology and ability to educate others.
• Experience facilitating the relationships between the Agile team and Product Owner and maintaining a safe working environment for the team by helping with conflict resolution.
• Experience leading the Agile methodology and development teams in self-organization and identifying and filling in blanks in the framework.
• Experience mentoring and coaching the teams on removing impediments.
• Experience capturing feedback and documenting sprint reviews to administer project goals and improve team performance.
Desirable Skills
• Project Methodology certifications such as:
• Agile Coach
• Scrum Master
• Lean Six Sigma Black Belt
• Lean Six Sigma Green Belt
• Lean Six Sigma Yellow Belt
• Other relevant project methodology certifications
Experience And Skill Set Requirements
Required Qualifications – 40%
• Strong understanding of both Scrum methodology and business analysis frameworks.
• Hands-on experience with DevOps tools and processes, particularly CI/CD pipelines.
• Proven ability to lead teams, resolve conflicts, and ensure productivity in an Agile environment.
• Excellent communication and stakeholder management skills.
Preferred Qualifications – 20%
• Advanced Certifications: PMI-ACP, SAFe Scrum Master, or Professional Scrum Master (PSM) certifications are highly desirable.
• Software Development Background: Experience in software development i

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