Rotator Operator -Heavy Towing & Recovery (3+ YRS EXP)

Position Summary Bains Towing & Recovery (BTR) is seeking an experienced and dependable Heavy-Duty Rotator Operator to join our growing team in Stockton, CA! This position is responsible for responding to heavy-duty towing and recovery calls, operating rotator equipment safely and efficiently, and providing professional roadside assistance to commercial vehicles, tractor-trailers, buses, and other heavy equipment. The ideal candidate has hands-on experience with heavy-duty towing and recovery, understands proper rigging and load securement, and can make sound decisions in challenging roadside and recovery environments. We are looking for someone who takes pride in their work, prioritizes safety, and represents BTR professionally in the field. Key Responsibilities Safely operate heavy-duty rotator tow trucks and related recovery equipment. Perform heavy-duty towing, winch-outs, load shifts, rollovers, accident recoveries, and complex vehicle recoveries. Assess recovery scenes and develop safe, effective recovery plans based on vehicle position, weight, terrain, and environmental conditions. Properly rig vehicles and loads using appropriate cables, chains, slings, snatch blocks, and other recovery equipment. Respond to commercial roadside emergencies and provide reliable service to customers and commercial fleet partners. Coordinate with dispatch, law enforcement, emergency responders, and other recovery personnel as needed. Follow all applicable DOT regulations, company safety procedures, and traffic-control requirements. Conduct pre-trip and post-trip inspections and ensure the rotator and associated equipment remain in safe operating condition. Maintain accurate service records, recovery documentation, photographs, and required electronic paperwork. Keep the truck, tools, and recovery equipment clean, organized, and ready for service. Communicate professionally with customers, dispatchers, supervisors, and fellow operators. Assist with other heavy-duty towing and recovery duties as assigned. Qualifications Previous heavy-duty towing and recovery experience required. Rotator operating experience strongly preferred. Valid Class A Commercial Driver’s License (CDL), as required for the assigned equipment and applicable regulations. Acceptable driving record and ability to meet company insurance requirements. Working knowledge of heavy-duty recovery techniques, rigging, winching, load control, and equipment capabilities. Ability to assess recovery risks and make sound decisions under pressure. Ability to work independently while coordinating effectively with a dispatch and recovery team. Strong communication, problem-solving, and customer-service skills. Ability to complete required inspections, reports, and electronic documentation. Willingness to work nights, weekends, holidays, overtime, and on-call shifts as operational needs require. Physical Requirements Ability to climb onto and off heavy-duty equipment safely. Ability to lift, carry, pull, and handle chains, cables, rigging equipment, and other tools within safe working limits. Ability to work outdoors in varying weather conditions and around active roadways, accident scenes, and industrial environments. Ability to stand, walk, bend, kneel, and perform physical tasks associated with towing and recovery operations. Ability to wear required personal protective equipment and follow all job-site safety procedures. What We Expect at BTR At Bains Towing & Recovery, we take pride in delivering dependable service and professional recovery solutions. Our operators are expected to demonstrate: Safety First: Never compromise safety to rush a recovery. Professionalism: Represent BTR positively at every job site. Accountability: Take ownership of the truck, equipment, decisions, and quality of work. Teamwork: Communicate clearly and support dispatch and fellow operators. Reliability: Respond when needed and maintain readiness for emergency calls. Technical Competence: Use sound j…

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