Ride Scheduler/Dispatcher

Job Description: Part time RIDE SCHEDULER/DISPATCHER (Afternoons) Job Overview: We are searching for an energetic, detail-oriented and organized scheduler to join our office team. Some day-to-day functions include managing incoming phone calls, ride scheduling, dispatch coverage for up to 6 vehicles, working with dual computer monitors using multiple software programs. Job can be very busy at times. We need someone who can easily multitask. REQUIREMENTS: 5 Years of customer service on phone or in person in some capacity Part time Monday - Friday 20-25hours per week (afternoons) Excellent communication skills in a professional manner in both verbal/written formats Must be proficient with computer knowledge Exceptional typing skills Have excellent knowledge of Kent county and surrounding areas for scheduling rides Work efficiently and multitask on computer and telephone Excellent organizational skills Ability to think quickly to reorganize rides if needed Qualifications Paid sick time off Flexible schedule Pay: From $17.00 per hour Expected hours: 20.0 – 25.0 per week Benefits: Flexible schedule Paid time off Application Question(s): How well do you know the Kent County and geography of Grand Rapids and surrounding cities? Education: High school or equivalent (Required) Experience: Customer Service/phone: 5 years (Required) Work Location: In person

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