Revenue Operations Specialist

Revenue Operations Specialist:

The Revenue Operations Specialist is responsible for overseeing the billing process for construction related services provided to customers of TD&I Cable Maintenance. Duties include tracking and processing production data from the field; navigating internal billing processes using proprietary systems required by our clients; expediting, maintaining, and recording all billing transactions for reporting purposes; and calculating billing to ensure timely flow of information to our clients and our financial team.

Responsibilities:

•  Operates proprietary billing systems such as: ORCA, ACAS, BidMaster, Varrasett, WIN-QT, PINCS – existing knowledge of any of these systems is 

highly desired

•  Performs accounting, customer service, and organizational tasks to promote timely and accurate financial transactions
•  Collaborates with customers, billing team, subcontractors, third-party providers, and other stakeholders to resolve billing inconsistencies/errors
•  Creates invoices and billing materials to be sent directly to customers
•  Inputs payment history, upcoming payment information, or other financial data into individual accounts
•  Informs and manages missed or upcoming payment deadlines
•  Calculates and tracks various company financial statements
•  Coordinates contacts, communications, and other basic office duties through conferences, emails, and phone processes
•  Other duties as assigned

Requirements:

•  Experience in a billing coordinator/revenue specialist role preferred
•  Knowledge of construction and/or telecommunications industry preferred
•  Excellent organizational and leadership skills
•  Ability to communicate and report effectively, problem solving abilities
•  Personal computer (PC) experience and familiarity with Microsoft platforms (Outlook, Excel, Word, PowerPoint)