Revenue Operations Manager
Vantage Point Logistics, Inc.Revenue Operations Manager
Who We Are
VPL is a healthcare logistics technology company that powers the movement of medications and medical supplies across the healthcare ecosystem. Through a centralized platform for shipping, tracking, and analytics, VPL helps pharmacies and supply chain teams improve operational efficiency, gain visibility into performance, and make smarter logistics decisions.
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The Role
As Revenue Operations Manager, you own how a lead becomes a customer, from first touch to closed/won. You will build one lead-to-revenue process, one set of definitions, and one pipeline scorecard that Marketing, Sales, and executives all trust.
You will work daily with sales leaders, Marketing, and IT. You have no authority over these teams, so you will earn alignment through data, clear communication, and credibility.
What You'll Do
Run the lead-to-revenue process
• Maintain one lead-to-opportunity process with agreed definitions and exit criteria for MQL, SQL, accepted, and each opportunity stage.
• Own handoff SLAs for lead follow-up, plus the escalation path when they are missed.
• Chair pipeline meetings with Sales and other internal stakeholders.
• Turn Sales feedback on good and bad leads into changes to lead scoring and campaigns.
Keep data and pipeline clean
• Own Salesforce and ZoomInfo data quality: duplicates, required fields, enrichment, and decay.
• Define opportunity stages, manage the sales process, and audit the pipeline before deals move to closed/won.
Manage systems and automation
• Own requirements and priorities for Salesforce changes and submit them to IT, who build and administer the platform.
• Enable and train users on new Salesforce processes and features.
• Own marketing automation and handoff workflows.
• Build AI workflows for lead research, lead summaries, and reporting.
Report, attribute, and advise
• Maintain pipeline scorecards and funnel dashboards showing conversion and velocity by stage, built for self-service first.
• Show which channels, campaigns, and events produce pipeline and revenue.
• Supply pipeline coverage and forecast inputs, and agree input definitions with Finance. Sales leaders own the forecast.
• Deliver a monthly funnel review to Marketing covering what works, what leaks, and what to change, along with win/loss and conversion insights and recommendations on where to invest or cut.
What This Role Is Not
• Not a Salesforce admin or developer. IT builds and administers the platform. You own the requirements and priorities.
• Not a quota carrier. Sales leaders own the pipeline and the forecast. You supply the process, data, and inputs.
• Not a campaign or event owner. Marketing team members run campaigns and events. You advise them with data.
• Not a report factory. Self-serve dashboards come first, so teams can answer their own questions.
What You'll Bring
• Marketing and sales operations experience. You have worked in both, or have a clear path between them.
• Salesforce process skills. You are strong in Salesforce process, reporting, and requirements. Admin rights are not part of the role.
• AI fluency. You have practical experience using AI or automation for lead scoring, enrichment, or summaries.
• Funnel analytics. You build dashboards and analyze conversion data in Excel or a BI tool.
• Influence. You earn credibility with sales leaders and are comfortable saying no.
• Communication and facilitation. You run short, focused meetings and explain data to sales, finance, and executives in plain terms.
Nice to Have
• Proficiency in Salesforce and ZoomInfo
• B2B and healthcare experience
• HubSpot experience
• Experience building or tuning multi-touch attribution and ROI models
• SQL or BI tools such as Tableau, Power BI, or Looker
Benefits and Perks
• Time off: Unlimited time off for full-time employees, plus 10 paid company holidays and 3 floating holidays each calendar year.
• Health coverage: Medical, prescription, dental, and vision plans with options for individuals