Retrofit and Reliability Engineer
Quest GlobalJob Requirements POSITION: Retrofit and Reliability Engineer Who We Are: Quest Global delivers world-class end-to-end engineering solutions by leveraging our deep industry knowledge and digital expertise. By bringing together technologies and industries, alongside the contributions of diverse individuals and their areas of expertise, we are able to solve problems better, faster. This multi-dimensional approach enables us to solve the most critical and large-scale challenges across the aerospace & defense, automotive, energy, hi-tech, healthcare, medical devices, rail and semiconductor industries. We are looking for humble geniuses, who believe that engineering has the potential to make the impossible possible; innovators, who are not only inspired by technology and innovation, but also perpetually driven to design, develop, and test as a trusted partner for Fortune 500 customers. As a team of remarkably diverse engineers, we recognize that what we are really engineering is a brighter future for us all. If you want to contribute to meaningful work and be part of an organization that truly believes when you win, we all win, and when you fail, we all learn, then we’re eager to hear from you. The achievers and courageous challenge-crushers we seek, have the following characteristics and skills: What You will Do: The Engineer will support Retrofit Management activities by maintaining retrofit data, generating reports, coordinating with internal teams, and assisting with project tracking. Work centers around CRM Microsoft Dynamics, Excel, Power BI, and core O365 tools. Retrofit Tracking & Data Management Create, update and maintain retrofit status for aircraft and major assemblies in CRM Microsoft Dynamics. Create and manage Excel tracking tables used by Product Support Engineers (PSEs), Airline Support Managers (ASMs), Asset Management (AMP), Provisioning and operators. Collect, validate, and reconcile operator-provided retrofit data. Reporting & Analytics Build and maintain Power BI dashboards for spares, failure rates, completions, and other CRM-driven metrics. Use or learn DAX and basic SQL logic to support custom report calculations. Communication & Collaboration Manage daily communication via Outlook; collaborate through Teams and SharePoint. Support meetings with PSEs, ASMs, and Supply Chain by providing accurate data and status updates. Maintain organized documentation and shared files. Project & Task Management Assist with project scheduling and task prioritization using Teams Tasks/Planner. Support procurement planning, rotable coordination, and milestone tracking across retrofit programs. Support preparation of Service Bulletins to implement design changes, inspect for field issues, or to address quality escapes in the field. Implement effective and cost conscious retrofit plans. Management of our product support requirements including tracking operational interruptions, component reliability, removals, repair development, spare asset availability, and spare part sales. Update CRM entries and case creation for assigned retrofit programs. Accurately review and track Excel tables for internal teams and operators. Provide daily/weekly Power BI dashboards and reports. Update meeting notes, action trackers, and SharePoint-managed documentation. What You Will Bring: This position requires an B.S. degree in the appropriate discipline and 3 years of relevant experience. In the absence of a degree, 5 years of relevant experience is required. Experience working in the Aerospace Industry preferred. Excel (Advanced): pivot tables, formulas, data cleanup, and macros as needed. Strong O365 skills (Outlook, Teams, SharePoint, PowerPoint). Ability to learn or use Power BI, DAX, and SQL logic. Familiarity with CRM systems; MS Dynamics preferred. Ability to read and interpret engineering drawings Ability to use or learn ERP software; SAP preferred High attention to detail working with aircraft and assembly-level configuration data. S…