Retail Support Associate - Shoe Expeditor, Mall at Rockingham Park - Full Time
Macy's Retail Holdings, Inc.Macy’s is hiring a Retail Support Associate - Shoe Expeditor to support operations in its Women’s Shoe department. The role locates and delivers merchandise for selling colleagues, maintains organized displays and stock, assists customers, and supports sales transactions and digital orders.
Responsibilities
• Greet customers, answer their questions, and provide assistance in a friendly and profes
...
sional manner. Ensure a positive shopping experience by addressing customer concerns and resolving issues promptly
• Conduct sales transactions, including operating cash registers, handling payments, and processing exchanges or returns
• Deliver a great customer experience by quickly and accurately pulling orders from the stockroom and staging them for sales colleagues
• Assist in locating and pulling merchandise to fulfill digital customer orders
• Maintain an orderly and visually appealing store by arranging and replenishing displays
• Ensure stock room is organized, process new and damaged items, perform shoe inventory, and scan items back into stock
• Maintain accurate pricing and signage throughout the department to ensure a seamless shopping experience for our customers
• This entails regularly using technology to update product prices, promotions, and information on products and fixtures in accordance with company guidelines and policies
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities
Skills
• Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
• Ability to communicate and share information with diverse groups of customers and peers
• Self-starter able to adapt quickly to changing customer expectations and needs
• Understand and communicate effectively with customers, co-workers, and supervisors
• Read and understand employment policies and safety rules/procedures in English
• Resourceful and responsive to changing priorities
Benefits
• Comprehensive health and wellness coverage
• A 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice
Company Overview
• Macy's Retail Holdings, Inc. is a supermarkets company based out of United States. It was founded in 1910, and is headquartered in Poway, California , US, with a workforce of 11-50 employees. Its website is https://www.macysinc.com/.