Retail Store Manager – Meat, Grocery & Operations
Eleve Holistic Health & WellnessAbout Al Rayyan Meat & Food Store Al Rayyan Meat & Food Store is a specialty halal meat and international grocery business located in Langley, British Columbia. Our operations include retail meat sales, grocery merchandise, specialty food products, customer service, inventory management and relationships with meat and grocery suppliers. We are developing opportunities to expand our services through online ordering, grocery and meat delivery, prepared-food offerings, coffee service, specialty meat packages and additional digital sales channels We are seeking an experienced and highly organized Retail Store Manager with a combination of practical meat and grocery retail knowledge, supplier management experience, strong operational leadership and proficiency in modern retail technologies. The successful candidate will oversee multiple business functions, improve operating efficiency, manage staff and suppliers, and coordinate the implementation of approved business expansion initiatives. Key Responsibilities 1. Retail Store Management and Leadership Plan, organize, direct, control and evaluate day-to-day operations of the retail meat and grocery store. Manage daily operations across multiple departments, including meat, grocery, customer service, inventory and digital ordering. Supervise store employees, coordinate schedules, delegate tasks, monitor performance and provide operational training. Establish and implement standard operating procedures to improve efficiency, service quality and cost control. Monitor store performance, staffing requirements, customer demand and operational challenges. Prioritize simultaneous operational responsibilities, manage competing deadlines and resolve day-to-day business issues. Oversee store presentation, merchandising, product availability and customer service standards. 2. Butchery and Halal Meat Department Oversight Direct and coordinate butcher-department operations, including staffing, purchasing, product preparation, display and inventory. Apply practical knowledge of meat cuts, processing workflows, product yields, portioning, trimming and packaging requirements. Oversee the handling, refrigeration, storage, rotation and presentation of fresh and frozen meat products. Coordinate halal meat purchasing and maintain appropriate supplier and product verification procedures. Monitor meat-department costs, selling prices, wastage, shrinkage and profitability. Establish efficient workflows for custom cutting, customer preorders, bulk packages and specialty meat orders. Ensure meat-handling procedures comply with applicable food safety, sanitation, traceability and workplace safety requirements. Train and supervise employees in operational and customer service procedures. Knowledge of meat marination and creation of special items like burgers, sausages, kabobs, etc 3. Supplier Relations, Purchasing and Inventory Identify, evaluate and maintain relationships with meat, poultry, grocery, packaging and specialty-food suppliers. Negotiate supplier pricing, purchasing terms, product availability, order quantities and delivery arrangements. Plan purchasing schedules based on stock levels, historical sales, seasonal demand and product shelf life. Manage inventory replenishment, stock reconciliation, supplier invoices, receiving procedures and product quality. Analyze purchasing costs and retail margins to identify opportunities for savings and improved profitability. Coordinate multiple supplier relationships and resolve shortages, delivery problems and product-quality concerns. Assess opportunities to introduce new products and improve the store's merchandise selection. 4. POS Systems, Retail Technology and Reporting Oversee the operation and administration of point-of-sale (POS) systems, including sales transactions, product databases, pricing and reporting. Maintain and improve POS workflows for products sold by weight, unit or package. Coordinate the use of POS systems with inventory records, barc…