Retail Store Manager

Company Overview Popeye's® Supplements is dedicated to helping customers achieve their health and fitness goals through expert guidance and comprehensive sports nutrition knowledge. Our stores are committed to providing informative, friendly service that answers all questions and concerns about sports supplements and nutrition. Qualifications 3+ years of retail management or supervisory experience preferred. Proven ability to lead, motivate and hold employees accountable. Demonstrated success in sales, customer service and achieving performance targets. Experience with staff scheduling, labour management and daily store operations. Strong understanding of inventory management, merchandising, stock replenishment and inventory counts. Ability to analyze sales reports, identify opportunities and implement strategies to improve results. Excellent communication, organization and problem-solving skills. Reliable, professional and able to work independently with minimal supervision. Flexible availability, including evenings and weekends as required. Experience in supplements, sports nutrition, fitness or health and wellness retail is an asset. Skills We’re Looking For Sales leadership Leads by example and actively engages with customers. Coaches employees on product knowledge, customer service and effective selling techniques. Identifies opportunities to increase average transaction value and repeat business. Sets clear expectations and follows up on sales performance. People management Builds a reliable, accountable and customer-focused team. Provides ongoing coaching, feedback and performance management. Creates schedules that balance customer traffic, operational needs and labour costs. Addresses attendance, conduct and performance issues professionally and consistently. Business and operational management Monitors daily and weekly sales, transaction counts, average transaction value and gross margin. Uses sales data to identify trends and develop practical improvement plans. Maintains accurate inventory counts and appropriate stock levels. Ensures merchandising, displays, cleanliness and store presentation meet company standards. Follows company policies and operating procedures. Takes ownership of store results and proactively resolves problems. Leadership and accountability Demonstrates initiative, sound judgment and a strong work ethic. Takes ownership rather than waiting for direction. Communicates clearly with ownership and provides regular performance updates. Can make day-to-day decisions independently while knowing when to escalate an issue. Maintains high standards even when ownership is not present. What Success Looks Like in This Role Consistent, professional customer service. A team that is engaged, reliable and knowledgeable. Improved sales execution and customer experience. Strong inventory accuracy and merchandising standards. Effective scheduling and control of labour costs. Regular communication with ownership about performance, challenges and opportunities. Perks - industry leading staff discount - optional benefits program We are looking for a hands-on leader who takes pride in running a well-organized store, developing employees and delivering results. The ideal candidate combines strong people-management skills with a practical, numbers-driven approach to retail operations. Pay: $22.00-$30.00 per hour Expected hours: 40.0 per week Benefits: Dental care Extended health care On-site parking Paid time off Store discount Vision care Experience: Retail management: 2 years (required) Work Location: In person

View the full posting and apply